What to expect
- Sleep Quality
Last 5 reviews
Sky Pool Suite
Last week, I went to Hua Hin. where I had not been for a very long time. The atmosphere is comfortable, the staff are helpful, the private room is like a hotel or a pool villa on the beach. Here, the rooms are clean and the private pool in the room is spacious. But the room is wider than the bathroom. It's sooo big; I was so taken by the washbasin that I forgot to take a picture to show off to everybody. Overall very impressed with this stay.
Fantastic quiet place with a great staff
We did a short family stay and all was perfect. Staff is really benevolent and always available to make your stay amazing. This hotel is located in a very quiet place and has high standard equipments and facilities. Breakfast is really a five-star one and the restaurant team is great and efficient. I warmly recommend such a place.
Lack of privacy & unprofessional staffs
If you’re placed on the second floor, you’d better request a higher floor or cancel the booking. The lack of privacy on the second floor is astounding. Just a few feet from our private pool was a football field and had anyone decided to play football there they could have seen us clearly. The hotel could have done something to protect the guests’ privacy but they didn’t. No high fence. No tree. Nothing. The staffs, except for the receptionists, were also very unprofessional. Upon arrival, we were told that a call would be made to our room shortly to set the time for our breakfast. We didn’t receive any call. So we decided to make the call ourselves at around 17:30, only to be told that the only available time left for our breakfast to be served was 10am, which is ridiculous because my dad has diabetes and it’s important that he has his breakfast on time. When I insisted that we couldn’t have our breakfast later than 8:30am, the staff reluctantly agreed. Unsurprisingly, we didn’t get our breakfast until 9:30am and had to call twice before it arrived. Overall it was a disappointing stay and we doubt we would return.
Amazing hospitality services
As per during pandemic situations, this hotel was very well managed all facilities to be cleaned, hygiene and amazing service from all staffs. We were very grateful to recommend this hotel for refreshing your holiday and calming yourself to be with nature and peaceful.
Huge bathroom, icy pool, dour-faced staff
Stayed in a Deluxe Pool Suite on the 3rd floor. None of the rooms have an ocean-facing view, instead our view was the next door plot with lots of trees. I chose this room type over the ground floor Garden Pool Suite because I read that one had lots of mosquitoes. There were still a few in our room but not much. The room is nice, clean, modern, with a huge bathroom. The shower had direct access to the pool, however since the pool was in shade of the building most of the time the water is ice cold! There is retractable awning over the pool that you can extend if you want privacy from the floor above. The hotel is on a long strip of land between the main road and the beach. We were in the first building so it was a long walk to the breakfast area and the beach. Underground car parking is available. Hotel's location is very good, close to Hua Hin center but not in the busy areas. Beach in front is nice and wide. Breakfast buffet was average. The bellboy who drove the buggy and brought our bags to the room was fantastic, smiling and serviced-minded. However the rest of the staff were very dour-faced and looked like they had a bad day.
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.