What to expect
- Sleep Quality
Last 5 reviews
I have made a direct booking from Shangri-La webpage promising 20% F&B discount which was never applied in any of the F&B outlet I have visited. FO upon check-in informed me that I was granted late check out until 3pm however on the check out day from 12:00 Receptionist was calling me “Madam when are you leaving it’s your check out day?” phrases. Restaurants doesn’t have food options, moreover at Samba restaurant for dinner all our orders came wrong. For the breakfast I just asked chef’s for Bircher Muesli and unfortunately they didn’t know if they had it or not, afterwards they came back and told me that they don’t have it, until I found it myself at one of the food station. No clearance of the tables neither for breakfast, lunch or dinner... Kudos to Mr. Hari from Assira who during my stay was the only person delivering personalized service and going extra mile. Overall unfortunately I didn’t have the feeling that I was staying at Shangri-La, especially to compare other branches of the brand service is not up to brand standards. I would highly suggest as well to deliver service at the beach and pool area. At least the water service:)
Unbelievable stay at shangri-la
I believe it is one of my best stay in Shangri-la Al Waha with my husband and my 2 kids. Honestly My kids were happy to enjoy the facilities. This is the time to thank you for your hospitality from the point of having a lovely conversation with reservations with Waleed,the cool Omani guy who made our booking, to the end of our stay. Thank you all and of course i will come back again soon.
A Family Escape
We stayed at Shangri-La Barr Al Jissah - Al Bandar Hotel for two nights. The booking process was a bit tricky and the entrance to the hotel was tricker since some stiff measures are implemented for COVID-19 Protection Protocol. The rooms are a bit tiny but clean. The children water facilities are good. The food are of high quality I must admit, unlike thoae tried earlier at the same restaurant of this hotel (Al Tanoor). Book directly with the hotel to get better deals!
We are currently staying this is our third time. First during pandemic. The well being of the guests is a big priority here The staff are well trained very professional to handle the guests We are n our kids are enjoying this break a lot. Without any worries. Keep it up staff Azza
One of the my favorite hotels in Middle East from Abu Dhabi Shangri-la view to Sheikh Zayed Mosque, Dubai view to Burj Khalifa and Muscat beloved resort. Rooms, location, Views from room, selection of restaurants will not leave u disappointed.
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