Guest reviews UNAHOTELS Hotel Capotaormina

by DTPUNTER London, United Kingdom

AUTHENTICALLY SICILIAN BEAUTY

Overall a lovely four-star hotel in a super location nestled on the cliff with dual aspect views out to sea which I booked through 'Voyage Prive'. A sea view is a must I was given a spacious room number 410 which had a large separate shower and bath ample clothes storage space and very comfortable. I had a stunning view across the bay of Naxos with Mount Etna in the background. This was the perfect backdrop to wake up to in the morning and have breakfast on the balcony gazing at the morning fishing boats bobbing across the bay. And also a spectacular opportunity to watch the sun go down with a glass of delicious Mount Etna gin & tonic beautifully garnished with juniper berries- it really is a good botanical gin if that’s you penchant. Magical moments The rooms are clean and organised although lacking in any real character. Although I appreciate its stiflingly hot in the summer months hence hard cool surfaces and minimum room dressing. However, they could do with a bit more fabric and texture to soften the overall feel from October months onwards as it get coolers …such as cushions, floor rugs, bed runner. The same can be said for the bar it needs zoning to create more of a welcoming atmosphere rather than just a waiting room before the rush to dinner- currently the bar is a bit soulless yet has enormous potential to be a real destination place before supper and even after supper. The hotel has a fabulous infinity pool looking out to sea and on another level a Jacuzzi. The hotel has made very clever use of all of the outdoor poolside terracing and there are loads of places to take yourselves to somewhere more private on the multi tiered levels of sun- loungers dotted strategically on the cliff side. To access the lower restaurant, pool and your own private beach (which gets the morning sun mostly), you descend by lift into the heart of the cliff side and emerge in what can only be described as a beautiful cavernous former ‘lava tube’ which journeys out to sea, it’s quite enchanted and adds to the quirkiness of this hotel particularly when going to dinner with its atmospheric lighting and music. Breakfast was okay and fresh decent cappuccino and freshly squeezed orange juice in abundance. The hot breakfast was a little basic and often cold for my liking. I would have like to see a lot more freshly cut fruit on offer rather than simply sliced melon only. Need to have more fresh health options. I don’t really want to sit and cut and peel my own fruit all through breakfast. I opted for half board so the evening meal was a real treat however after 5 nights the slimed downed menu became a little restrictive with the offering. I said I was happy to have the wider ranging a la carte menu offering which had more choice and pay the difference if necessary. Fortunately on the last night I did this and the restaurant manager was more than accommodating to my wishes, which was encouraging. Overall a good four star with good Sicilian food on offer-so I would highly recommend. The front of house staff notably ‘Roxanne’ were helpful, welcoming and engaging. Top tips: - •Make use of the free bus to Taormina (don't think that you can walk it, it's a fair UPHILL DANGEROUS hike) •Never use taxis from hotel to local area or Airport (30-35% more expensive). •Walk to the train station down the hill to Taormina Giardini if you want to have a day trip to Catania –super cheap return ticket on train 9 euros! •Walk via Nazionale route to Isola Bella, its scenic 15-20 Mins –there are nice lunch places too •Take the local cable car •Only have a sea view room that looks out to Mount Etna (3323m) and across the bay of Giardini -Naxos.

by Overland988 Leicester, United Kingdom

Very good hotel

The hotel is very clean and the rooms large with a nice sea view. Hearty breakfast and every day we had different options. The location is not in the historic center of Taormina but by bus it is not difficult to get to the main street of the town

by Bambino145 Bath, United Kingdom

Fabulous - Incredible Engineering

Untouchable I have had the most incredible visit with my wife. Importantly the hotels approach regarding covid has been fantastic aka all the hand sanitizer you could ask for. Warm welcome An encountering masterpiece with a lift that takes you to two options - left for private have leading on top private beach. See photos. Right and you go to private pool area which also has the most picturesque restaurant with incredible, well priced food that has such friendly service. Thanks especially to Francesco. Small bar that serves snacks. Great service except from one lady who seemed incredibly stressed and blunt with everyone - fascinating to watch. Apart from that the service and staff were faultless. The room 714 was large, clean and with views to die for. The lady who cleaned the room was utterly charming. Our room was a little tired, but very okay. Strong Wi-Fi throughout the property. The reception staff were incredible. Breakfast was amazing and served on terrace with views over to Mount Etna. Wow. Shuttle service to Taormina is free and regular but you need to book and it always leaves on time. The pool area has beds built into the cliff. It's amazing and makes for so much privacy This hotel is an engineering masterpiece. Great visit with wonderful staff, setting, food and location I can't wait to get back Thanks to all the staff for an incredible stay and well needed break Faultless :)

by 233rutar

Ruta

Amazing hotel with the best view in Taormina. The infinity pool and hidden beach if hotel were wonderful. Prosecco at breakfast was nice. We felt very safe ant this hotel on Covid- 19 time. Thank you!

by GemmaN327 Llanbrynmair, United Kingdom

Fabulous setting and amazing views

The Hotel is built on a peninsula and is ‘upside down’- you enter at ground level and the floors descend to sea level. Take the lift to the bottom and it opens onto an underground tunnel leading to a private beach in one direction and, in the other, a saltwater pool, bar and open-air restaurant, all with a panoramic view of the bay and..... excitement builds... Mount Etna! We were lucky enough to have a huge room with a separate dressing room, well-appointed bathroom and really spacious balcony directly facing the volcano across the water, so we were able to keep an eye on the activity levels. The breakfast room and hotel restaurant both had fabulous views and helpful staff, although we found the restaurant menu a bit limited, with only one non-fish dish and nothing for the vegetarian diner. This could have been Covid-related as the pandemic had obviously impacted in a number of other ways- sanitising stations, temperature checks and strict mask policy were all evident and most reassuring throughout the hotel. We were well looked-after by housekeeping, who showed a really personal touch in not just tidying the room every day, but making it comfortable and homely with nice little touches. Probably the only minus would be the lack if tea and coffee-making facilities in the room, although they managed to find us a kettle when we asked. It was definitely worth the extra 7 euros a day to be able to have an early morning cuppa in bed! Great hotel, great location, great views 👍