Guest reviews Santhiya Koh Yao Yai Resort & Spa

by AliceOmlet Bangkok, Thailand

The best ocean view, surrounded by nature

We really enjoyed the stay over the New Years. We loved waking up to the ocean view from the villa, as well as strolling the beaches in sunset. The staff was genuinely friendly and accommodated all our varied needs. Thank you! One word of caution: some villas may need some repairs and control of insects. Although we enjoyed the truly natural setting of the facilities, rampant mosquitos were a bit of concern. Otherwise, it was a fantastic experience.

by jpfoy

Beautiful resort + awful service makes poor experience

To start on a positive note the resorts is beautiful. The sea view at Villa’s and at breakfast restaurant is breathtaking. Cannot get enough of watching sunset at the beach. But... the service is awful (and i’m not exaggerating) and food is average at best. Everything is overprice because they know you are stuck on the island with almost no restaurants available by walking distance. It should be noted that even after i complained to head manager about the non existent service i just go a ‘sorry’ and nothing changed. You should take your money elsewhere.

by walterRoma_Italia Bangkok, Thailand

Beautiful resort but disappointing restaurant service

Beautiful location, nice beach with private pier. The transfer service from Phuket is worth the money, highly recommended! Rooms are amazing, wood everywhere, simply beautiful! The only service I didn't appreciate is the self service App to order at the restaurant. Far from intuitive, just a pain and at the end the waiter has to help to finalize the order of you want to make sure all is correct. It doesn't reduce the contacts (covid) and I personally believe that a 4 stars hotel must offer both services, digital and human. What if I want to ask what the chef/waiter recommends?

by sabinekE4321TR

Nice resort

We had a nice stay at Santhiya and enjoyed our private pool villa and happy hour drinks at the pier to watch the sunset. At dinner especially Khun Kent was very attentive and even set our dinner table directly at the beach so we could enjoy our food with our feet in the sand. A great experience!

by Ian P Hertfordshire

AVOID AVOID AVOID

Booked direct and hotel cancelled due to Island being closed due to Covid - 8 months on still awaiting refund that has been promised on several emails from management. BEWARE THEY LAUNDER CASH via broker, so you cant call back transaction from credit card.