Guest reviews Santhiya Koh Yao Yai Resort & Spa

by LisaC015 Peterborough, United Kingdom

Lovely retreat

Lets start with Phuket side; you are greeted by the staff there very warmly before embarking on your comfortable boat ride to the island. You arrive and are overwhelmed initially with information from a personal guide and it does take a while to acclimatise yourself to where you are in the resort and what it has to offer. It would have been very helpful to have a handout with this information, letting you know what restaurants were offering in the way of themed evenings and when. The rooms are beautiful and the views breathtaking. Our favourite spot was in the breakfast restaraunt where you looked out over the bay, with traditional music playing in the background, amazingly attentive staff, food that was varied and no shoes!! Just so atmospheric. We ate in the hotel about twice on a buffet style themed evening which was OK. The setting was great. We ventured along the beach to reach the road to the local restaraunts and had some amazing food in 3 different places, all equally as good and very reasonable. OK not salubrious, but you felt you were in the real Thailand. Service was always with a warm smile and willingness to please! I tried the beach massage which was a good price and enjoyable. We preferred the pool area to relax in during the day. The main pool is very attrractive and there was plenty of space and shade as it was very warm when we were there. The staff were very helpful and charming and nothing was too much trouble. They added to the quality of our stay. Grace and Mel from the breakfast area bar/restaurant were exceptional. The longer you stayed the more you relaxed into the resort, and it was near perfect for part of our holiday exploring Thailand. We stayed for 3 nights and I would say 3-4 nights would be spot on. Thank you for looking after us and we will be back when we are allowed!!

by cloudnsun Kuala Lumpur, Malaysia

Perfect stay in paradise

Perfect stay in paradise as this hotel is just everything what you are looking for. Delicious meals, beautiful beach, nice pools, excellent services and nonstop sun. Gym is well equipped and very nice to chill down and let your thoughts to fly to the horizon.

by Lola Z

The best time of our lives!!

We have spent 2 weeks at the Santhiya Koh Yao Yai Resort to celebrate our 2 years delated Honeymoon and we couldn't choose or even imagine a better place where to do it. The resort is beautiful, very well look after, the food is very good and there is a lot of variety what is really good when you spend such a long time in the same place. The rooms are very big and so pretty with little details that make the difference. The resort itself is gorgeous, plenty of nature all around, different restaurants by the beach or by the cliff with amazing views, an infinity pool where they hosted lovely sunsets with music (DJs, Saxo, etc, depends of the day) the breakfast time is also amazing as you have live musicians wearing local outfits and playing local and beautiful relaxing music, the swimming pool is great and the beach is beautiful and the SPA, OMG!! You have to visit it at least a couple of times!! It feels like being in Paradise!!! But the BEST thing at Santhiya Koh Yao Yai Resort is its staff. Everybody, I mean, EVERYbody in the resort is LOVELY!! They give you a smile all the time, they are very helpful and happy to be useful and make your stay even more pleasant, they give you good advices about excursions or place where to go and definitely, they did our Honeymoon even more special!! We stayed there from the 15th until the 28th March, this year, when the COVID19 outbreak was happening in the rest of the world and I have to say that we never felt safer and more look after than there. They had all the safe and health measures in place since the very first day and as the days were going by the were doing adjustment to ensure the safety of the guests in the most efficient way. I am a conference producer myself and I travel a lot and I stay in many 5 stars hotels but I was very impressed with the high level of professionalism and commitment of the Manager Director and the rest of the staff all around the resort. We are looking forward for this COVID19 situation goes away soon to be able to come back and enjoy, once again this beautiful experience!! We highly recommend it and we wish you can enjoy it as much as we did! Thank you to all the team at Santhiya Koh Yao Yai Resort, you are the best and we look forward to seeing you soon! Lola & Matthew

by idithee Omer, Israel

a dream to remember

When we arrived it was noting less than a dream come through. Beautiful, clean, hospitable and so very pampering. The beach is lovely, the pools clean with a great view, the room, with the Jacuzzi on the balcony, and the view, nothing like it.

by Cambridgelynne69 Cambridge, United Kingdom

Fancy Hotel with Fancy Prices

Beautiful hotel, beautiful teak rooms with an outside bath on the balcony. Amazing infinity pool with stunning views. Very steep walks up and down hills, but wooden mini buses ferry you up and down. Downside was the prices for food and drink. They state a price then add on a 10% service charge and 7% tax.