What to expect
- Sleep Quality
Last 5 reviews
We were given a complimentary upgrade to a deluxe room with a jacuzzi bath where you can sit and watch the wildlife outside, especially amazing at sunset. The rooms are quite dark and maybe a little dates but overall the hotel is excellent, especially the service. The managers of the restaurant could not have been more helpful or diligent in helping us with gluten free food, they even provided GF bread which is hard to come by. The pool area is lovely, amazing views and entertainment from the local monkeys! We had a lovely stay, thank you
Disappointed with front office staff
Had one the worst front office experience I have ever experienced at Kandalama. Reception staff was very non welcoming... and I was honestly shocked to see such behaviour from a reputed chain as aitken spense. Completely abandoned my enthusiasm to book the place in few minutes. Im glad most of the guys dont do bookings in person. Im pretty sure it wont cross zero. Also hotel is poorly maintained might not worth ur extra buck. High time management fix those.
I have visited so many hotels in Sri Lanka but this is a one of kind every view is breathtaking and staff is very friendly and help full they help us with everything and they explain about the history about the hotel and everything we need to know rooms are very clean , food is also delicious hope to visit again
Our Special Day With Nature Beauty
A beautiful place next to Kandalama Lake. Priorities to protecting the nature and nature friendly. We spent our honeymoon in this amazing place. We were entitled for a candle light dinner and food was delicious. Special thanks to all the staffs for very friendly services. Next day morning we had a photoshoot on the top of the hotel faced to the Kandalama lake and the green area. Room was so clean and the amenities are exceeded the expectations. Jacuzzi, Air conditioner, TV, telephone worked without any problems. Would like to recommend this beautiful place for honeymoon, wedding photography and for a relaxing stay.
It was a spontaneous visit but we ended up having a great time. The hotel it self is so beautiful of course with great architecture. And food and the wine was perfect and the service we received was immaculate. There was a nice buffet spread but didn’t want to have the buffet because the restaurant was unexpectedly crowded but they arranged a perfect spot for us near the pool where we enjoyed our food and wine. The staff Gayan and Anusha ( If I remember the names correctly) gave a superb service. Wouldn’t think twice to visit again ♥️
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