Having a holiday to look forward to is now a step closer with the launch of a new peace of mind promise from worldwide travel company Kuoni.  

Flex+, a new initiative from Kuoni, allows a holiday to be cancelled or changed up to ten days before travel for any reason at all. 

The constantly changing requirements around quarantine and health testing for Covid-19 mean many people who want to book a trip overseas are being put off; worried about losing their money or the hassle of making changes. 

The restrictions and complexities around travel have prompted Kuoni to launch a market-leading Flex+ promise across a wide range of worldwide holidays for travel any time up until the end of June next year.  It is available on new bookings made from now until 31 December 2020. 

Derek jones, CEO of Kuoni, said: “We’re confident that this is the most flexible offer from any travel company right now.   We want people to be excited about planning their holidays again, with the knowledge that they can change their mind, move the dates or easily get their money back up to ten days before they are due to go.” 

“We’ve listened carefully to what customers are telling us.  There’s strong demand for destinations including the Maldives, Mauritius, Seychelles, Italy and Greece, but there’s a hesitancy to commit to booking.  They need reassurance that if circumstances change they can amend or cancel without penalty.” 

“Holidays are central to people’s happiness and the anticipation of a holiday provides a much needed boost to wellbeing.  Flex+ will give people the confidence to make decisions around their travel plans and give them something positive to look forward to.” 

The offer is on selected holidays throughout the Indian Ocean, Far East and Europe with handpicked airlines which includes  Emirates, Qatar Airways, Etihad Airways, SriLankan Airlines, Air France/KLM and for holidays to Europe British Airways.


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About Kuoni

Kuoni Travel UK is part of DER Touristik, one of Europe’s leading travel groups. Kuoni has continued to set the pace in luxury worldwide travel in the UK market for the past 55 years and is regularly voted one of the best holiday companies in the country by readers of national newspapers and travel industry titles. The company excels in creating tailor-made holidays and honeymoons to more than 90 destinations around the world. Since 2008 Kuoni has grown its retail network across the UK and can be found in 48 locations on premium high streets and in selected John Lewis department stores. Each store is unique in design and showcases Kuoni’s Personal Travel Experts and personalised customer service.