What to expect
- Sleep Quality
Last 5 reviews
Very attractive white buildings with a beautiful lobby. We were given a sea view room as requested with a terrace. Bear in mind these rooms are quite a way from the main buildings but that was fine with us. We were spoilt as we were celebrating a special wedding anniversary. Thank you Lux! The staff were very friendly and us being one of the few non French guests made no difference. The food was super with loads of choice for breakfast. Being a coral island meant that you needed to wear water shoes on the beach as lots of coral fragments are washed ashore. There were plenty of loungers both by the pool and on the beach. Electric bikes can be hired at a small cost. There is a Leader Price supermarket and restaurants within walking distance. We were told it was safe to swim in the lagoon but in light of the recent shark attacks here we did not risk it. The only downside of the property was that our bathroom was tiny. They could have taken a bit off the bedroom to make it bigger. Altogether a lovely stay.
Very pleasant stay
This hotel is on the west side of the island about a 40min drive from the airport. The bedroom was large with a king size bed. The a/c worked well. The bathroom was far too small & only one person can use it at a time. The buffet breakfast and dinner was good. The Place restaurant on the beach was also very good. There were plenty of loungers around the pool & on the beach.
A very average & anonymous hotel
The hotel purports to be ‘the best on Reunion’. If that’s the case then Reunion isn’t worth visiting. And that’s not true. Granted we’d just popped over after 5 days at Paradise Cove on Mauritius (and that really IS special). This hotel isn’t a patch on that one. Where Paradise Cove oozes customer service, Lux simply looks to be trying to get your money. There simply must be better hotels on this island - we’re trying two more this week and one (the Diana Gea) promises to be at least rather better than this!!). Tiles missing in the swimming pool (quite dangerous, in three places as you get in) gives an air of faded splendour to that particular facility. Dirty cutlery on the floor in the (awful) buffet restaurant for three days whilst we were here. Speaking of which restaurant - €45 pp for dinner in here - massively overpriced and especially for the truly average offerings of various meats in sauces left bubbling in warmers for hours on end. For the 5* price we’d expect a spa, but were sadly disappointed - there’s a gym where middle aged Frenchmen go to try to make themselves feel better about their ailing bodies, but no bubble pools, steam rooms or the like here! WiFi is a bit of a joke - they’ve installed routers under the desks in each room, but in truth they’re so weak that they’re useless. Sat three yards away on the bed the signal is one bar (weak) and persistently drops out. Three restaurants but each is closed on some evenings - difficult to know why. Though the food is distinctly lacklustre in each - best find a restaurant in the surrounding area and eat out for quality and at a much more reasonable and value-for-money price. The Lux TRIES to offer 5* luxury but it fails in all those little areas where it matters......and where the Paradise Cove succeeds so fantastically. There’s a ‘wish tree’ at the entrance; add your details and you could win 5 nights at a Lux next year. After our average experience here we didn’t bother entering the draw! Overall view - we’d look elsewhere in Reunion!
I would like to stay here again
I visited this hotel as part of the group attending the annual conference of the Airlines Association of Southern Africa. The hotel is situated right on the beach, on a lagoon. The lagoon was an ideal place to swim, with calm warm water. Note that as a volcanic island there is quite a lot of volcanic rock on the beach and hence you would be well advised to wear an appropriate type of beach shoe. My ground floor room was clean and well maintained. It was situated well away from the restaurant areas and was very quiet. I enjoyed the breakfast buffet, especially because we were seated outside. Since all the catering for the conference was done as outside functions I'm not in a position to comment on the quality of the restaurants as far as lunch and dinner is concerned, but I thought the catering for the conference was very well done. All the staff were friendly and the service was consistently good. If you stay here, whilst there is a small shopping centre within walking distance, I do think you should have your own hire car in order to be able to get around - it's a big island. I enjoyed my stay here and hope to return one day.
A five star delight at the foot of the lagoon
The only Five star in la reunion along the beach and you only have to put your face under water and you see plenty of coral fish. No need to take a boat or so. Wonderful experience The rooms are not so big but very beautiful. A king size bed. A small bathroom but with all you need and very clean with delicious products. A bit pitty that we were in half board but somehow the hotel got us as bead & breakfast. Every evening at the restaurant we had to repeat it and they had to check again with reception. A bit disappointing for a five star but overall it was excellent.
© TripAdvisor 2019
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.