What to expect
- Sleep Quality
Last 5 reviews
Always my pleasure!
We are in this hotel for the fourth time and will come more often. Beautiful large rooms with super comfortable beds, bathroom with shower and bathtub with separate toilet, plus a furnished balcony. Staff is very nice, helpful and courteous. You have to mention a waiter named Zue Zan, she reads your every wish from your eyes and always tries to fulfill it, she is very hardworking, helpful and courteous, you can always rely on her.
Truly Lovely, wonderful stay
We have just returned from a 5 night stay at this hotel. January 2021 we stayed at the Fairmount just down the road from the Saray and infact celebrated NYE at the Saray, had a wonderful evening. This time we went for a long weekend over Ramadan/Eid. The hotel was very busy during this time however, the staff work tirelessly to ensure all guests are accommodated & looked after. I was shocked at the demands made by some guests and their rudeness to the staff but at all times they remain courteous and professional. We had a Deluxe room with a Sea view. The room was lovely and all rooms with a sea view receive the afternoon sun. The housekeeper was charming and the cleanliness was superb, in fact throughout the hotel. During Ramadan, there were 2 main restaurants open for A'la carte dining, the Vista (buffet) and the Bab (on the beach). I'm not a huge fan of buffet restaurants but whilst the offering isn't huge, the choice is excellent. Friday night was Seafood night & the choice was outstanding - from Oysters to Lobster, to Cooked Hake & Salmon. Breakfast is also served in that restaurant and is very good. We did go to the Bab a couple of times, whilst the setting is lovely right on the beach, the menu is limited and could really do with a better choice of Appetisers. The service was slow but I think that was lack of staff and a few drinks we selected weren't available but don't let that put you off. In the day we chose to sit on the beach, the loungers are great, service again is excellent. All in all a wonderful hotel, leaps & bounds ahead of the Fairmont, we loved it.
Stayed at the Ajman Saray for a few days over Ramadan/Eid. Love this hotel for a cheeky getaway from Dubai. It’s close enough not to feel like an effort to get there, but far enough away, and of a different style to the Dubai hotels, to feel like you really are away from it all. The rooms were lovely, staff super (super) helpful even tho they were at full capacity for the holidays. The beach and pool are really lovely and the lifeguards actually on guard! We ate at the beach restaurant both nights we stayed, because why wouldn’t you?! The food was lovely and the gin menu wasn’t the usual offering. Great value. All in all a lovely staycation.
Great hotel but all inclusive is not all inclusive
Beautiful hotel with great rooms. It's visible that it's not new but still impresiv. Very nice service. Amazing food from good quality ingreadients... but it's not clear what is part of all inclusive and what you need to Pay for. Each time you need to sign a bill and you need to be careful what you order because part of food is outside of all inclusive. To be honest I would not call it all inclusive as you have only 2 types of alkohol cocktails which you can order, not all types of coffee are free as well as cakes in cafeteria. As well in beach bar part of menu is free and part is paid. Everything would be more or less good but there is many rules and even when I have asked if I can have coffe and cake as part of my all inclusive and it was confirmed at the end I had to pay for it. I feelt like thief especially that they apprached me at the dinner. So even when you hear at the reception that "you do not need to worry about signing bills as just for internal purposes" and then from concierge that something is part of your package you can still receive bill for 50 AED for piece of cake ans coffee. I do not recommend if you like all inclusive. Other problem is that people are blocking sun beds in the morning for whole day, if you are coming to the Beach after 10 am you can have a problem to find any place till the end of the day. No one is paying attention to this fact. I need to add as well that 90% of guests are russians.
Great service from staff
Great hotel, nice pool area and fantastic beach. Nice rooms and great seawiev. Thanks to all staff for smile and great service - want to highlight, Zuve Zon in restaurant, and lifeguard Rumishka and Suresh.
© TripAdvisor 2022
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.