What to expect
- Sleep Quality
Last 5 reviews
5 Star Experience at Pepperclub Hotel
Its been a while since i took the time to write another review but after this weekend Pepperclub left me wanting more. Everything was pre arranged before arrival from floor selection, Spa timeslot, Room special request setup , Cinema timeslot and Breakfast in bed. Upon arrival we were scanned at the boom and directed to the parking then made our way to reception. After filling in the necessary forms and getting an overview of our arrangements we were then handed our room cards. We checked into a 16th floor suite and decided to take full advantage of all the facilities that the hotel had to offer. The room was sealed after cleaning and sanitizing for guest protection and piece of mind. The entire suite was spotless top to bottom, cleanliness to a next level which is very important in the world we currently live in. Plenty hand sanitizer available all over the hotel at any given point. Reception communication was personalized and seamless. Cayenne Spa nothing short of relaxing. Cinema experience was comfortable with a good selection of movies. Breakfast in bed was fresh, delivered fast and prepared perfectly. Special thanks to the following staff for making our stay perfect. Terri for getting all my special request down to the last details. Emily-Jane for the guest relation appointment and movie night. Abdul at the front for being available to assist within seconds. Thondakazi at reception for the professional and speedy service from check in to check out plus all things in-between. These 4 contributors run the show at Pepperclub and deserve recognition, that being said all other staff at the Hotel were nothing short of amazing. Definitely a hotel that will see us again soon.
Great value, good location
You get what you pay for and for a family wanting a good central hotel at a reasonable price, I thought this was excellent. The hotel itself is no looker - it does not have street appeal and the photos are tactfully taken but it was clean and friendly and given the price, extremely good value. Very pleased.
CAYENNE SPA AT PEPPERCLUB HOTEL
Totally underwhelming experience wow. SO disappointed. My massage was average at most. I had to look up at the therapist a few times when there was literally nothing happening. I paid extra for a foot massage, where no oils/creams where applied. A dry, unpleasant massage. Would not recommend.
Excellent stay during lockdown
I had a surprisingly good stay at the Pepperclub hotel during lockdown. Service was excellent, staff friendly and all adhering to government hygiene regulations. Rooms are spacious and comfortable and I would without a doubt recommend this hotel.
Great welcoming hotel
My husband & I had 12 days lovely days at the Pepperclub hotel even though everything was closed because of the Coronavirus Cape Town is so beautiful Everyone were So obliging at the Pepperclub hotel Good breakfast , evening meals are good wine delicious can't fault We will be back Thank you For making our stay wonderful .
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