What to expect
- Sleep Quality
Last 5 reviews
A luxurious hotel situated at the heart of Nairobi. Great access point to major shopping, eating and beauty area. Staff were not only pleasant but respectable in relating to guests. The white linen bed sheets were clean and very comfortable. A relaxing place to be for a long period.
Lovely hotel in the heart of Nairobi
The Nairobi Serena Hotel is an upscale facility which has a beautiful garden, several restaurants and shops, and a very pleasant staff. The lobby is filled with artifacts from various African cultures and is beautifully decorated. While we didn't require it, there is also a conference center on the site. The food at the restaurant was excellent in the main buffet room, but we didn't have a chance to try their high end restaurant which is located on the second floor of the facility. The rooms were large, bed was comfortable, rooms were very clean. The location was great since it was right across from one of the parks and was centrally located for exploring the areas around Nairobi.
you could just enjoy and relax, it is so beautifull.... breathtaking...I recomended strongly. very friendly stuff and quick serving, they have all you need. I will visit next time for sure. Prices are not too high.
I walked in was to meet a business colleague and have lunch! Walked in.. sat by the pool. 15mins in no one has come to ask on what I would like. 3 more clients walked in and waiters were pretty much tail gating them I’d say. Maybe I wasn’t as ‘smart’ as the other people in suits and all?? Anyway it’s a service industry. Treat all clients the same..
Stayed at the hotel while on tour. It is an extremely nice hotel. Beautiful lobby, sitting areas, conference rooms, lounges and restaurants. Pool area was great as well with tables and seating for outdoor bar area. The room was terrific. Very nicely done, clean and very comfortable. Staff was very helpful, professional and accommodating. Couldn't ask for better and I would definitely recommend highly.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.