Guest reviews Four Seasons Resort The Nam Hai, Hoi An Beach

by 127thanhthanhn Ho Chi Minh City, Vietnam

Cannot wait until the our next visit

The resort is super friendly with kids. Kids can get welcome treat as well as other kid-friendly amenities such as bath toys, kid's bathrobe, kid's slippers... They also offer full-day activities for both kids and adults. The most important asset of this resort is its people. They are extremely friendly and can go extra miles to make you feel happy. Another highlight is the restaurant with a menu of diversity: Korean, Indian, Japanese, Vietnamese foods.... The only thing that we don't like is the floor plan. It has a lot of stairs within the villa and will make it difficult for people with disability.

by CornK Ho Chi Minh City, Vietnam

Extraordinary service & number 1 tropical beach resort in Vietnam

Four Seasons The Nam Hai always my dream resort in Vietnam. I wish one day I can stay here with my love. Thank god this romantic day come on this Valentine’s Day. Incredible service started when we receive confirmation booking. They email for us all things happening in resort. We choose One Bedroom Pool Villa with many benefits as extra space living, private pool, airport transfer by Land Rover Discovery, complimentary mini bar and amazing welcome drink, Valentine’s day setup. We are pleased to welcome greeting by Mr Bryan, Mrs Debbie and Mr Dang. After that we have experience about legendary butler service by Ms Duy Ngoc. Four Seasons also has many Happy Lunar New Year activities for guest. Thanks all team for make our great trip: Mr Minh driver, Mr Sudhir Director of F&B, Ms Hoa Doan, Ms Tien... La Sen restaurant and Spa team so much.

by thanhpt289 Hanoi, Vietnam

Super service

We are welcomed by all staff at the resort. They gave lovely gifts to us and our kids. They also made the tent for the kids in the room which they enjoyed so much. We are much appreciate the great services and the love they gave to the kids. The room is nicely decor with high quality equipment.

by CLR71 Geneva, Switzerland

Perfect Pre-Christmas Break

We had a perfect 4-day pre-Christmas break at the Four Seasons in Hoi An. There is little that tops Four Seasons hospitality, and the resort didn’t disappoint. The highlights were the 3 pools, the spa and the food. I loved the Lap Pool overlooking the ocean and my daughter and I spent a lovely afternoon having spa treatments in one of the pavilions over the water, while it rained - I have never been more relaxed. The General Manager was fabulous, made a great effort to speak to all the Guests, and gave out great recommendations for local restaurants. The regular shuttles into Hoi An were extremely handy and we enjoyed several fabulous evenings walking among the gorgeous lantern-strewn streets, having wonderful meals and cocktails. It was a lovely spot and certainly worth the splurge.

by TrevorK376

Splendid hotel... when price correctly

I spent two wonderful nights at the Four Season the Nam Hai In July 2020. I’ll start off by saying that the property is absolutely gorgeous (the photos don’t lie). The villas are tastefully appointed and laid out in a way that is easy to navigate. Every staff member I came in contact with was warm, friendly and helpful. The breakfast buffet was delicious and offers al a carte options too. Overall, this is a plush, beach resort that ticks all the usual boxes that you’d expect from a Four Seasons property. Here comes my caveat. The usual rate for a basic villa (breakfast included) hovers around 1,000 USD. In light of Covid-19, the Four Seasons was running a special rate for Vietnamese locals and foreign workers, which brought my nightly room rate down to a little under 500 USD for the two nights. At this rate, I felt like the hotel was on point and it was money well spent. In Southeast Asia, if you spend 1,000 USD or more per-night I would expect the hotel room to be either very large, super private, unique and / or have a private swimming pool. None of these factors describes a basic room at Four Seasons the Nam Hai. This is a beautiful hotel, but I feel like the average price points here reflect the Four Seasons brand, more than it does the hotel itself (keep in mind, this hotel was not originally owned by the Four Seasons; it was The Nam Hai before, and underwent renovations). Property prices in Da Nang / Hoi An are high, but there are numerous hotels along the road that are no where near those price points. If you are coming from overseas and you’re looking to drop that kind of money, I would sooner go to one of the Six Senses resorts, Banyan Tree Lang Co or Amanoi – at those hotels, the high price tag is understandable. As lovely at Four Seasons the Nam Hai is, I would only return if / when they run a special that brings the room rate down to where it should probably be.