Guest reviews Park Hyatt Saigon

by Mark D

Excellent service

I spend over 250 nights a year in five start hotels. The service in this hotel strikes the perfect balance between being unobtrusive but exceptional in every detail. I moved here from another five start hotel in Saigon mainly because the food in that hotel was fine but not as fresh as it should be. The food in the restaurants is exceptionally fresh and every effort is made to cater in individual taste preferences. Throughly recommenced.

by Mopalop London, United Kingdom

High class - the best!

You get what you pay for with this luxury hotel. The location - perfect. The decor - gorgeous, classic french colonial. The rooms - huge, huge bed, huge bathroom, nespresso machine with takeaway cups - it’s got it all. The food - outstanding. The pool - the most comfortable sunbeds I’ve ever laid on, perfect large pool at just the right temperature, free fruit infused water throughout the day, frozen fruit lollipops served too (lovely touch), areas in the sun and shade aplenty. The service and staff - second to none, the pool guys are impeccable, the reception outstanding; I managed to stupidly leave a load of clothes at the hotel on departure - they couriered them to my next hotel for me over 7 hours away to phu quoc island for the smallest charge you could imagine. I was astounded by the class of this hotel. If you’ve got the money definitely choose to spend it here. I’ve travelled a lot and stayed in many many 5* hotels across the world - this one has the edge of old style class. Want to be waited on hand and foot in superb surroundings? book it. My only gripe - the price of the poolside drinks - this isn’t London but the prices are, a slight annoyance when you can get the same drink at a nice bar for under £1! If they were just slightly lower than £13 it would be better and people would probably buy more!

by teppotilikainen

Excellent hotel

I stayed this hotel is the fisrt time, so perfect , Room rate and quality are the same. Very good customer service, everythings is ok, Room facilities modern . Bed room and bath rooms so large and clean.

by peterstenbjoern

Luxury

Great hotel. Expensive, but worth every penny. You feel like a royal staying at this hotel. They’ve thought about every detail and I’m sure you don’t find a better hotel in HCMC. The pool area is nice, the gym is nice and most important, the rooms are perfect.

by richardintx San Antonio, Texas

HCMC’s peaceful retreat

With the streets full of motorbikes, walkers and honking... walking through the front door of the Hyatt, letting the A/C hit you in the face as you’re offered a cold cloth is AMAZING! It has the old feel of a French-run hotel. It’s historical look is matched perfectly with top-notch customer service, attention to detail and cleanliness. I’m a Hyatt guy (got the CC, stay while on bus travel)... That said, I’ve never been treated as well. From my checkin, my experience was awesome. Breakfast buffet has you covered, vegan - check, Western - check, I loved their French cheeses and perfectly cooked eggs. We drank in the Bar, they did everything right. I WILL BE BACK!