Guest reviews Park Hyatt Saigon

by peterstenbjoern

Luxury

Great hotel. Expensive, but worth every penny. You feel like a royal staying at this hotel. They’ve thought about every detail and I’m sure you don’t find a better hotel in HCMC. The pool area is nice, the gym is nice and most important, the rooms are perfect.

by richardintx San Antonio, Texas

HCMC’s peaceful retreat

With the streets full of motorbikes, walkers and honking... walking through the front door of the Hyatt, letting the A/C hit you in the face as you’re offered a cold cloth is AMAZING! It has the old feel of a French-run hotel. It’s historical look is matched perfectly with top-notch customer service, attention to detail and cleanliness. I’m a Hyatt guy (got the CC, stay while on bus travel)... That said, I’ve never been treated as well. From my checkin, my experience was awesome. Breakfast buffet has you covered, vegan - check, Western - check, I loved their French cheeses and perfectly cooked eggs. We drank in the Bar, they did everything right. I WILL BE BACK!

by Voyagearoundtheworld Berlin, Germany

A true Park Hyatt in a great location

The hotel is perfectly located right behind the Saigon opera house. Many points of interest are walkable, nearby are a myriad of good restaurants and bars. It has a subtle colonial charm with all modern amenities thinkable. We stayed in a garden view room overlooking the pool area, it is very nicely furbished and decorated, although somehow on the smaller side. In particular there is no space to hide away the luggage so it has to be put somewhere in the room, thereby deteriorating the nice atmosphere. Buffet breakfast is second to none. Very friendly and service minded staff. The hotel has a couple of very nice restaurants, the quality of the food is good but not excellent. The martini bar 2 Lam Son is out of this world and one of the top hot spots in Saigon to enjoy delicious drinks. The spa area is small but nice and the pool and garden area is simply great. We highly recommend this hotel.

by Eric_Hemel Scarsdale, New York

Park Hyatt in the time of coronavirus

I stayed at the Park Hyatt March 11 to 16 when the coronavirus was ravaging the lodging industry and raising levels of fear and chaos in Vietnam and elsewhere. Despite this, the staff at the hotel showed continual attentiveness, hospitality, and courage towards me and the other guests. I will remain indebted forever to the Park Hyatt and its employees for the valor they demonstrated in a uniquely challenging time

by Cynthia P San Jose, California

Great Stay

Beautiful hotel with friendly staff. Our room was a good size with 2 chairs in addition to the desk chair. Comfortable bed and pillows. Outlets on both sides of bed. Decent lighting. Large bathroom with tub and shower. Separate water closet. Unusually large and nice pool on the third floor. Exceptional exercise room. Breakfast buffet is very good. The pastries are not to be missed.