What to expect
- Sleep Quality
Last 5 reviews
Wonderful staff and exceptional service
It was the second time we stayed at this hotel and will definitely stay there the next time we visit Ho Chi Minh City. Wonderful and friendly staff. Right up from when you enter the lobby they make you feel very welcome. Every member of the staff provides outstanding service but we would like to mention Ms Rita who managed our reservation with a friendly and cheerful can-do attitude and Ms Chau and Ms Phuong who looked after us at the Executive Lounge. These two ladies remembered every little detail on our breakfast choices. As soon as we entered the lounge they started preparing our breakfast the way we liked it. We would like to congratulate Mr Robert Falls on having such dedicated staff to implement his uncompromising view of excellent service.
Professional staffs and central location
While searching for hotels located in the Saigon Center, we found this hotel with good reviews and special offer in TripAdvisor and booked directly with hotel to get 15% off on room rate. We cant be happier I would highlight a few outstanding things + top-notch service + beautiful rooftop bars where we can see the fireworks. It was Lunar NY Eve. Staffs at the bar are very friendly, especially Ms. Huong + good location, nearby walking street + We stayed in room 1010 - double room where we can see the beautiful city view and fireworks too. Will ask to stay in this room when we come back. + great selection of breakfast and delicious food
Excellent central hotel
Good location. Very comfortable spacious room We had a premier room on the 11 floor. The breakfast was especially good, everything you could want whether Asian or European, plus you could sit outside if you wish. Coffee was poor, very stewed but if this is important to you ask for a cappuccino or espresso and it is perfect as they get it from a proper Gaggia style machine. Room can be noisy from the street outside even with the double glazing but well ....you are in central HCMC so take earplugs! All in all a good hotel.....staff, position, rooms and value.
Being based in Bangkok this was the first time to the capital and Saigon. A great experience and worth the short visa run. I choose the Liberty hotel due to its location and price which was very respectable. The staff were amazing and were a great help especially Rita at reception who's customer service was exceptional. Rooms were clean and spacious and has a great sky bar, pool and restaurant. I would highly recommend.
Deserves more than a 4* hotel !
Very centrally located with plenty of restaurants around. Rooms were quiet, clean and modern. The service were top class. My spouse requested for an iron as our clothes were crumpled. It took less than 5 minutes for a staff to bring an iron and an ironing board ! . One day we left the switch "Do not disburb on" by mistake while we were out visiting the whole day. Back to the hotel around 19h00 we explained the mistake to the reception. We went out again for food and on our return, to our surprise, the room was cleaned ! All the staff were top class, be it at the reception or in the restaurant for breakfast. We will definitely come back.
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