What to expect
- Sleep Quality
Last 5 reviews
Always an excellent experience at Melia!
I usually book Melia (when it is available!) when in Hanoi for business. The breakfast is great, staff are courteous and friendly, rooms are very comfortable. Location is central so easy for transportation.
I stayed at the Melia Level suite and was impressed with the room and extras, like the afternoon tea or the evening bites on the level bar at the 20th storey. My travelling partner had to leave early but the Level manager Anh and his team made sure my remaining stay was memorable. Thank you.
Nice hotel and good staff
That was a very good trip at Hanoi and nice stay at Melia. we wanna send a good recommend to a satff. We booked a bad transportation to the airport from a HTS tour and transport outside. We waited for the driver to pick up but after 20 mins of booking time, he didin't come. However, with the very kind and helpful of a bellboy, Mr.TAN, he called to the company many times, helped us to connect with the driver, standed to wait with us until the driver picked us up. Finally, we was not be late to the airport. Very welldone, friendly and good service by TAN. Thanks this guy so much indeed.
An amazing hotel very near the center of hanoi. Great service, great experience. Although I would like to invite the hotel to take more action towards a greener world- take out single plastics like water bottles and replace with glass as well as single use plastic shampoo bottles and toothbrushes.
Generally a Very Positive Experience
We usually try to stay in smaller hotels, but the Melia was recommended by our travel agent and worked very well for us, at least in part because its location allowed us easy access on foot to places we wanted to visit and good restaurants in the evenings. We had a grand premium room which was fabulous - clean, very spacious, comfortable and with every facility one could possibly want. Unfortunately, though, despite being on a high floor, we were occasionally still aware of the construction work at the adjoining building site which appeared to continue throughout the night. The choice for breakfast seemed almost limitless, and the food was of excellent quality. The breakfast seating area did seems a little cramped, however, and was always very busy. Other than for one rather brusque individual in the bar (?the Marquee), service was exemplary.
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