Guest reviews The Donovan - A Kimpton Hotel, Washington

by tek44645

no room service,,,,resturant on SITE,,,not operational...BUT REALLY?...NO FOOD AT ALL...not even VENDING machines

Parking GARAGE WAS DUSTY AS HELL NO food,,,not even VENDING...there is a returaunt onsite..close...and no room service....SUCKS There was some kind of light issue in room....lights come on in middle of night there was some kind of flashing light in sleeping are ....BRIGHT FLASHING all night

by mercytheartist

Beautiful hotel

I enjoyed my stay at Hotel Zena. The décor was very Paris vibe. The hotel staff were very pleasant and welcoming. I stayed in the studio circle suite which offered amazing views. I can't wait to stay again!

by malikh1911

New Years Weekend

David at the front desk made sure my stay was perfect. All the staff members were very polite including Million Talakseuy. I would recommend this hotel to everyone looking for a nice getaway. I rate this hotel 5 stars.

by mattdelrosario Woodbridge, Virginia

Already planning another visit

Wanted a weekend getaway with my other half to celebrate an anniversary and of course this place drew me in. As soon as I parked up from was greeted and checked in by Marcy. Polite and sweet and even had a little gift bag for us! Instantly felt welcomed and comfortable. Had a room with a circle view and it was absolutely amazing. Spacious and clean. It was cold out that night so decided to come down and grab a bite at figleaf where Hobbes was able to help. Great and attentive and food was delicious without hitting the bank too hard. During checkout the next day David helped us out and wanted to make sure we had a good experience and called over Million to help grab our car for us. Car had mats and a steering wheel covered to ensure our safety during this pandemic and million went above to help us get our things in since we had a few bags on us. Overall an amazing place and will come back once the rooftop lounge opens up. Room and property was beautiful but it was the interactions with everyone that really made it for me. I love going to a place where I can feel welcomed and wanted and they did that 110%.

by stevencX5045VD

Fantastic Service at Charming Hotel

The staff is terrific, very friendly and accommodating. The hotel is immaculate and covid cleaned. Lots of charm. Great restaurant and bar as well. Great, centralized location. Highest recommendation.