What to expect
- Sleep Quality
Last 5 reviews
A walking distance to the White House
The proximity to the US President Residence (before he moved to Florida) is the key advantage of the venue. A stylish hotel foyer, yet the rooms are typical and average Hilton standard: smelly, old fashioned with extremely small bathroom. Funny breakfast ticket system as well as continental vs. non continental service. You never know what is included and what not.
Overpriced 4 star hotel
The Capital Hilton sits on very expensive real estate, but it also sits in a part of Washington that dies at 5 pm. The hotel itself has nothing in particular to offer after that hour aside from a lobby restaurant well past its glory days, to say the least. The hotel is old and grand - but frayed and not terrifically clean or spiffy. Staff were only marginally nice - except for the room crews who were so smiley cheerful and nice. At $500+ a night one would think one could get a bottle of water every day. Or accounting done correctly - but no. One would also think there would be a shower that a person who is 5'8 didn't have to duck to get under. You may have no choice but to use this one because of its location, and you will be safe and in a big room with clean sheets. But other than that? It is not the least bit competitive.
The capital Hilton was a wonderful stay, as soon as I came in I was greeted by the doorman and took me straight to the honors line were I was greeted with a amazing welcome and smile from Alejando he gave me a amazing upgrade to a K ST view! The stay was just amazing I Will be back for sure.
Catering for this conference was exceptional.
Upgraded King room on the 14th floor. I arrived late and had an early start in the morning so I didn't spend a great deal of time in the room. It quiet and clean. Shower only. Small-ish bathroom altho big enough for 1 person. The AV/IT person wasn't as experienced as the typical contracted-by-the-hotel staff. The conference folks had to fill in a few times. The food was outstanding! Exceptional quality. Quickly refreshed. Plenty of snacks and drinks between meals for a very long day.
The confirmation email showed only points used and no charge. When I checked in, I saw excessive charges posted to my card. I had to spend an inordinate amount of time sorting it out with the manager and then on check-out I ran into the same problems once again. It was very frustrating. The hotel also charges a deposit of $150. It is not a hold but a charge.
© TripAdvisor 2019
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.