What to expect
- Sleep Quality
Last 5 reviews
A group of ten friends, we spent an overnight stay because from 1980 to 1992 we worked in the Architects Building prior to Kimpton renovating this location. We requested to stay on the 18th floor where we had our offices and was pleased that though there might have been a glitch in making that happen, the front desk staff juggled rooms around and accomodated our request...FANTASTIC SERVICE! This hotel is stunning. They have kept some of the beautiful attributes from the original building construction and married it with the modern style of so many current hotels, but it's the staff who shared in our reason for being there and embraced our stay that really made our stay complete. We arrived early and stayed late and Terrance did an amazing job taking care of all our needs; bags, cars, photography in the lobby. I would return to this hotel any and every time I needed to stay in Philadelphia. Thank you for making our Palomar visit so memorable!
Kiki at the front desk
This review is written in reference to Kiki, the receptionist at check in. She was very pleasant and attentive, an added touch in today’s world that is not always kind. Her pleasant attitude was a plus. The hotel itself is fine overall, carpets could use an update, I never understand why hotels insist on having carpets in hotels, they breed additional germs and unsanitary concerns. 5 stars for Kiki, 4 stars for the carpeted hotel!
Pet friendly, clean, great. Free wine happy hour every day at 5 is perfect for meeting up. Staff is incredibly accommodating. A true standout is Terrance at the door. A real renaissance man. Does EVERYTHING. He remembers our name every time we visit. Has helped us with everything from luggage to directions, to restaurant and shopping recommendations. Great knowing he has your car safe and sound when driving in. Curtis Harrisburg PA
Our Go To Place in Philly
We travel to Philly 3-4 times a year and always stay here. Not only is the location great, the hotel has the best towels and linens. The rooms are clean and serviced well. Love that the hotel is pet friendly. The staff is always pleasant and attentive to requests and needs. We also like that we see the same staff on repeat visits and believe that their good customer service is a reflection of treating staff well. The valet/door staff are the first you see and the crew is great. We were pleasantly surprised when Terrance remembered us from a previous visit and greeted us with a big smile and a "Welcome Back." I was running the Philly Half Marathon and he remembered and made a point to ask me how it went when he saw me later in the day. We may need to plan our next visit around his work schedule!
Philly Marathon Weekend
Overall a fantastic hotel with a sincerely nice staff. Too many great people to list because all were awesome! We had the pups with us and booked 3 rooms. They put us in adjoining and all three together. Treats and a pat on the head for the pups at check in. The attention to detail was incomparable. We dined at their on site restaurant and the staff and food were excellent also. Next trip to Philly is a Kimpton Palomar stay for sure especially for a large family and their pets! Can’t say enough about these folks here. A+++!
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