What to expect
- Sleep Quality
Last 5 reviews
Kimpton just isn’t the same
I have loved staying at Kimpton properties for a long time. But they sold out to IHG awhile back and it just isn’t worth it anymore. This particular property does try, but it misses the mark. we spent 3 nights. I had booked a King spa room. The shower, soaking jetted tub was wonderful. The honor bar prices have passed ridiculous, $32 for a split of chardonnay. And no more raid the bar unless you are a gold member. They did have good coffee, newspapers and the wine hour choices were ok. Service at the desk was very good and most employees for welcoming, Doormen need to spend less time staring at their phones, The restaurant was very good, but room service breakfast was bad. Burnt coffee and runny syrup. I requested a humidifier, it was broken. Not worth the money. I won’t stay again.
Okay stay, stolen sunglasses...
We stayed at the Kimpton Palomar for New Years Eve and had a great stay until our departure. The hotel itself is nice, but not nearly as nice as the Kimpton Monaco in Philadelphia. Highly recommend the Monaco over the Palomar. This hotel is much older and starting to look a little run down. The check-in was smooth and the amenities met our expectations, however upon our departure we realized that two pairs of expensive sunglasses were stolen from the glove box presumably by the valet. Our fault for not removing or locking the glove box, but still highly disappointing that an incident like this would happen at such a well rated hotel.
Unbeatable service and comfortable rooms
I stay at the Kimpton Palomar every week for work and it feels like a second home. The staff are so friendly and will go above and beyond to make your stay perfect. I recently made Inner Circle status and they offer lots of little perks that really make a difference. The rooms are comfortable and a nice size. The nightly wine hour doesn't hurt either! Highly recommend.
I booked this hotel to celebrate my husband's birthday. Upon check in, we were greeted warmly by Assistant General Manager Tashna. Front Desk Agent Ashley,texted to ensure that everything was to our liking (it was actually better than expected). Housekeeper Farida was warm/friendly & did an amazing job with the cleanliness of our room, it was so inviting, comfortable & beautifully designed. Complimentary bottle of wine & a handwritten birthday note was was a phenomenal added touch. We'll definitely stay at this hotel again.
Crusty towels and stained sheets
Had an awful experience at the Palomar Philadelphia. My hand towels had crusty boogers on them and my comforter had a brown stain. They brought me new lines but did not take the dirty. I put the dirty comforter on the floor. The next day they made my bed with it again. Totally grossed out!!! Will never stay again. The Westin looked nicer!
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