Guest reviews Kimpton Hotel Palomar Philadelphia

by Irishstud Indianapolis

Great location

Love Kimpton hotels as they are usually trendy, comfortable, and offer a free wine hour. This Hotel Palomar was in a great location near lots of good restaurants/bars and shopping. My only complaint was the bathroom wall paper had stains on it and the vent was rusty and full of dirt which was disgusting. Should do more detailed cleaning for such a nice hotel!

by DGTravelor1

Fine hotel, good location, though parking is problematic

This hotel has a fine location, within walking distance of many excellent coffee shops, restaurants, the Reading Terminal Market food court, and clothing or shoes stores; it is only a bit more than a mile away from Independence National Historical Park, with the Liberty Bell, Independence Hall, Carpenters' Hall, The National Constitution Center, etc. The rooms are clean, there are towels, soap, shampoo, conditioner, ice bucket, cups, big screen television, wifi capability, comfortable beds, small refrigerator, and a nice, hot shower. The rooms were quiet, with no traffic noise, so we rested well while there. The hotel is pet friendly - we saw several dogs in the lobby during our stay. Parking is a bit of a challenge: there is only curb space for a few cars in front of the hotel, so on arrival for check-in we saw no space to stop. We thus had to drive around the block once until one car left so as to open up a spot, allowing us to park and then enter the hotel to check in. We paid the $58/night valet parking. When the time came to leave, despite having the front desk call the Valet service and my sending a text to the parking service, it took over 45 minutes - plus repeated inquiries and promptings at both the Valet stand and the front desk - to finally have our car brought to us. So for this reason, the hotel gets four stars, not five. Despite the poor parking service, we enjoyed our stay at the hotel and would have no problem staying there again.

by Groupworker St louis MO

Middle range hotel in great location

Very much what I would consider a mid-range hotel and prices obviously fluctuate with demand. Pros: helpful front desk staff person who immediately switched my room when I complained about a moldy smell. I also appreciated being able to get in with an early arrival. Fun elevator decorations Great location Pleasant lobby with flavored water all times of day and free wine late afternoons. My room felt clean. Con: Room was tiny, including the bathroom. Bed is very soft. I was told at first in person it was sold out and started to book a different hotel, but then while in their lobby pulled up hotels.com and rooms were available. I understand how those sites work and the hotel didn’t have access to book those rooms, but he could have said, we’re sold out, but you might find a room through one of our partner sites. Bathtub - not a shower-stall as most newer or updated hotels have these days. Also, curtain had a tear. Just little things that set nicer hotels apart from average.

by R1255EXmelissam

Perfect location and amazing service

Stayed here over Labor Day weekend and it was exactly the vibe that we were looking for: modern, comfortable, and perfectly located. I lived a couple of blocks away for two years and the location can’t be beat. More importantly, everyone we interacted was super nice and welcoming. In fact, we came back a day after checking out and asked to leave our bags there while we explored. They accommodated the ask and we were so thankful for the great service. Highly recommend!

by andrealY8331FY Arlington, Virginia

NOT 5 stars!

Stay far, far away from this place. It's dirty, do you know why? apparently housekeeping or room service does not exist because of COVID. Albeit, they have a mask requirement but don't adhere to it! Nor does its staff or guest. They charge 5 star pricing but deliver non of the amenities!!! You have to ask for housekeeping... however, they don't do the basics of changing sheets or towels, they just tuck your bed in and fold your towels. I can do that for less than a $400 a room night and their bathrooms are full of mold. This place is a joke stay anywhere but a KIMPTON Hotel. I've stayed at less than places - pick any hostel and you will find better accommodations. JOKE - they need to update the pictures to truly reflect the conditions of a "five star" hotel. At a min... 1.5 stars and that just based on local. Westin or Club Quarter