What to expect
- Sleep Quality
Last 5 reviews
Nice hotel in good location
We had a good time and enjoyed the hotel location and staff. The rooftop was fun and breakfast/coffee shop very good. Wish the curtains on my corner room opened all the way to enjoy the view better. There are good shops and restaurants near the hotel.
OK, good location but lacking in a few areas
Received an upgrade and extra benefits due to my Amex package; this was nice. Rooms are on the small side and lacked the amenities you would expect from a higher-end hotel. No coffee maker or hot water maker in the room and the coffee shop downstairs has limited operating hours and long lines. If you're a coffee or tea drinker you will be irritated. Hosts(ess) at rooftop bar were rude to us; felt discriminated on and were instantly told there was a 1.5hr wait when there were clearly empty tables in the lounge. Not until I raised my voice and told them we were hotel guests did they allow us in. Once in, we confirmed there were empty tables and no waiting lines at the entrance. Totally unacceptable.
The Thompson in the Gulch
Excellent quality and exceptional service. A welcome addition to an already crowded Nashville hotel scene but it sets the standard for others to follow. Conveniently located in the middle of the Gulch activities allowing easy walking to great restaurants and watering holes.
Excellent service and beautiful suites
We enjoyed our stay at the Thompson. We noted in our check in information that it was our anniversary, and they left a special gift in our room with a card. The room was clean, comfortable, and quiet.
Housekeeping Falls Short of the Rest of the Hotel Services
The hotel is currently short staffed in the housekeeping department. Housekeeping in the room was poor. For a five star hotel that needs to be fixed immediately. The front desk team is very good and the hotel gym has two Pelotons for guests and is otherwise well equipped. The rooftop bar is a great asset.
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.