What to expect
- Sleep Quality
Last 5 reviews
Amazing hotel.. Beautiful furniture, ambiance, cleanliness and fantastic attention to details. Great staff and cleaning team. Watching it being "dressed" for Xmas. time was an unique experience as well. As charming as Charleston!
Charleston Luxury 💕
This hotel has impeccable service as well as a great location. The concierge is able to obtain restaurant reservations without a hitch. The walking distance to amazing shopping and food is very accessible. The lobby is beautiful. There are high end shops and restaurants in the hotel as well as a spa.
Quick Family Escape
Overall we enjoyed our stay at The Belmond. The rooms were well appointed and clean. Our children loved the indoor/outdoor pool and the location of the hotel can't be beat. We were there in June, so travel re-opening was just underway, so I assume that is the reason for some of the mis-steps, but nothing majorly problematic and the hotel was very accommodating when issues arose (like providing us complimentary meal/drink tickets when our room was not ready on time). They struggled with dining options - some of the restaurants were closed, leading to whatever was open to be full to capacity and they could not make room for more guests, so many guests we saw were turned away and forced to go outside the hotel for eating. I imagine once staffing is back to normal levels, this will settle out, but hotels need to be aware that booking a full hotel and then limiting dining options isn't going to go over well with most guests. Certainly recommend this hotel if you are in Charleston!
Need coffee machines and goggles
I looked at the pool pictures on your website and they made the pool look like it had a short length so I left my goggles at home. I was told that I could buy them at drug stores and walked a couple of miles to find one and the CVS I finally found did not have any. I had to wait to have my first cup of coffee at 6am.
A wonderful stay
This was our first trip away with our 8 month old and our stay at the Belmond made it even more memorable. We stayed on club level which was great as food and drink was served all day. The food was different each day. The staff were friendly and rooms were comfortable and clean. We also ate at the palmetto cafe which was excellent. Can’t wait to stay again!
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