What to expect
- Sleep Quality
Last 5 reviews
Fantastic service and beautiful room
The team at Loews was wonderfully helpful and welcoming. The room had a stunning view and was very comfortable. We had a great stay and loved how central the location was to lots of things downtown and along the waterfront.
Hidden Fees. See other Reviews
One night of parking is: $75. We weren't told there was any charge for parking. This included a $20 "urban fee" and did not include Valet. On-street parking is free. Garage parking around the corner is $12. But we weren't told any of this. Requested clarification from the hotel, and was ignored. Heard from others that customer service from Loews is like this and to not expect a reply. See other reviews about hidden fees.
Hidden fees and poor customer service
$45 valet plus $10 tax on top. $18 urban fee plus $2 tax on top of that. Expect to pay an additional $75 and not receive your deposit back for over a week. Don’t expect to be made aware of any of these hidden fees. When trying to get answers to your questions expect to be shuffled around from department to department only to get a voicemail service but don’t expect a call back. Front desk was less than helpful and only offered fake “apologies” in the form of “sorry that’s our policies but we can definitely cancel your reservation if you’d like.” I would much rather stay at a more accommodating hotel like the CitizenM or somewhere similar.
One of the most incredible and creative hotels I’ve ever stayed at and I stayed in a lot of upscale hotels! This one is by far with one of the most incredible rooms and friendly staff! I enjoyed everything, it’s definitely worse the cost
Beautiful hotel, staff was absolutely amazing and made our stay during a really hard time so comforting. This will be my go to hotel anytime I’m in Seattle. Also, Linda at the front desk went above and beyond during our entire stay. If you encounter her, I’m sure you will have an amazing trip.
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