What to expect
- Sleep Quality
Last 5 reviews
Perfect location, warm hospitality, incredible views
The warm welcome from the folks at The Standard East Village is like checking in to your own personal apartment building in New York. The garden bar is the oasis you need after a long day of meetings and the view from every room is fit for a postcard. The small details throughout your stay are so thoughtful... hand sanitizer, ear plugs, thimbles, etc. I can not recommend this location of The Standard enough... I will be back soon.
Low Standards at this Standard
Worst of the US locations. Pretentious staff, cant be bothered to give any details at check-in, or even greet guests. Or maybe its just me that they opted to ignore. Room service, if they even answer the phone, is terrible. First time I tried to order they said the kitchen was closed at 9p. The menu says 10p so they should update those, or at least tell guests upon check in. Tried again the next afternoon. 2p, called three times. No answer. Decided to go down to front desk to see what was up. There was 1 employee there, doing nothing. Not on the phone. Not checking anyone in. No one else even in the lobby. I asked if he’d heard me calling his reply, “Im the only one here.” Didnt know it took 2 people to place an order, but fine. Placed the order. Got the food, which was left in a bag on the floor. Gross. But, they forgot my drink. I called back down to say they’d forgotten and they same dude says, “well, I didnt forget it. Someone else did.” Okay, so how does that help me? Another 15 mins. Order complete. The pillows had a funny smell to them. Not a dirty smell, more like a chemical. Being down staff due to covid is not an excuse to treat people like crap. Prior to the East Village location, Id stayed at the High Line location - AND IT WAS AN AMAZING EXPERIENCE! Friendly, diverse, accommodating staff with covid precautions throughout the property. East Village was the total opposite.
Great visit to the the Standard East Village
My wife and I were celebrating our anniversary and stayed for 2 nights at the Standard East Village. The rooms, lobby, and roof deck were all really clean and everyone was wearing a mask and plenty of hand sanitizer in the lobby. We had a great stay and loved going out to eat in the East Village and having drinks at the Standard bar in the outside seating area. We're already planning a trip back before the end of 2020!
Thank you for the warm welcoming. Marcos was amazing at check-in very positive and knowledgeable. My stay was beyond perfect for it was like I was the only one there (so quiet & peaceful) welcome back guys stay safe. Lisa thanks again for the well wishes on the way out...
FABULOUS STAY! A++++
Must book your room now! My daughter and I had such a fabulous stay at the Standard. We spent two nights in this chic hotel and were so impressed by the staff --especially Daniel. He went above and beyond for us, arranging a late night dinner up on the roof top deck, was so warm and welcoming and made us feel right at home. The room decor is modern, with comfortable beds and large windows that overlooked the city. Excellent COVID precautions, no contact check in, room was very clean and there are sanitizer dispensers in strategic locations. We thought the food was delicious and well priced and we treated ourselves to room service one am. The hotel is in a fantastic location, has a lovely, private garden where you can have a meal/drink, or if you want to eat out, many restaurants/choices within walking distance. They even have a gym, should walking around the city not tire you out enough:). Cannot recommend this hotel more highly and will absolutely stay there again and again! Thanks so much for a wonderful stay!
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