Guest reviews The Kimberly
What to expect
- Sleep Quality
Last 5 reviews
The Hotel is very well located, very clean and comfortable, but the best thing in this hotel is the wonderful staff. All the staff were really welcoming, professional and willing to help in any way they could. Thanks for making my stay very pleasant. C. ESTRADA
Great location, great service, great rooftop bar
NYC is really quiet and really different during Covid but the Kimberly didn’t disappoint. We had a lovely trip and because the hotel wasn’t crowded we received amazing service. The rooftop bar is a perfect spot for pre-and post dinner drinks. Right in Midtown Manhattan you can’t go wrong here
Didn’t love Kimberly
While the room itself was...ok, the check-in experience was not at all welcoming. Lobby area decor seemed out of place in NYC...very gaudy and cheap looking. In my interactions with Hotel staff they did not demonstrate hospitality I would have expected and appreciated. One afternoon I went up to the restaurant for the happy hour and to read my book and 5-6 of the hotel staff were grouped around the appetizers, eating, talking and laughing, with no acknowledgment from any of them when I walked in, although I know several of them saw me walk in. After a few minutes of sitting by the window trying to read my book, I ended up leaving because it was just too noisy. Typically we stay in more upscale hotels, but on this particular trip we had traveled a lot during the year and I was trying to be a little more frugal. For me, the hotel is a very important part of the travel experience. I have decided that the next time we go to NYC we will stay somewhere else.
I had One Bedroom Suite, I really enjoyed the suite, clean, and stylish. The staff were so friendly, and the location was nearby everything that I needed. I woUld refer this hotel to all of my friends.Thank you.
Wonderful time at the Kimberly - they’ve done a great job welcoming visitors
With minor hesitation, we traveled to Manhattan from California. We were pleasantly surprised how well the city has dealt with the COVID challenges. At all times we felt safe and were reassured of the hotel’s safe practices. Although many places are closed, many are open as well. Central Park was fabulous as always, we ate in restaurants that may have been impossible to get into during regular tourist season. The rooftop lounge at the hotel is open and lovely as ever. We had cappuccinos on the rooftop each morning while contemplating our next move. If you go, say hi to Arian and Ymir, the best hosts ever!!
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