What to expect
- Sleep Quality
Last 5 reviews
Best Stay-cation in the City
This past weekend, my husband and I stayed at Dream Downtown to celebrate my birthday. The ambiance was fun and lively and we had a wonderful room with our own private terrace leading out to the pool. Lauren Nordstrom, the Front Office manager was very helpful in making our experience truly special and personalized! And Raymond Wong, the Director of The Front Office, ensured a pleasant and smooth checkout with his warm and friendly send-off. I will definitely visit Dream Downtown again soon!! And I will be recommending it to anyone and everyone looking for a sweet, unique escape in the city!
I celebrated my Birthday at the Dream Downtown and had one of the best stay in years. I heard so much about this hotel but due to corona my expectations were not high. I can safely say they were met. The hotel was so cleaned. Sanitizers were on every corner of the hotel. Our room had a seal on the door saying “ so clean so fresh, your room is protected” The level of service was consistently high, especially at Front Desk. He was very welcoming and professional. I loved the design in the room and bathroom. The pool was great even though the weather was not favourable. I will definitely return to the Dream in meatpacking Manhattan soon.
Birthday night stay
We were in downtown Manhattan to celebrate friends birthday. Needed a room somewhere for just 1 night. Walked in to dream hotel to find may be 3 or 4 bedroom suite. It was available but was expensive. Gentleman at front desk very professionally guided us and recommended to book 4 rooms. He also gave us rooms next to each on same floor. We had an amazing stay. Everything that we asked was delivered to us whether it was towels or bathroom amenities. We will return here soon. It was nice experience.
Best in Downtown!
I had such an amazing experience at the Dream. From beginning to end, the entire staff was welcoming and exceptionally accommodating. Absolutely astounding service from the front desk, security, bellman, upstairs restaurant, and pool. Neat common spaces and I can tell the rooms had been cleaned with extra care. The design of the rooms and lobby is so unique and modern. It's gorgeous. The pool and upstairs dining was heaven! This is a great sanctuary in the heart of Downtown. Easily accessible to the subway and restaurants nearby. And I love how well they had put in procedures for social distancing, etc. Would definitely recommend!!
I made reservations to stay in a Platinum Suite at this hotel. This was one of the most horrible suites I've ever stayed in anywhere. I felt as though there was absolutely no quality check for this suite. In my opinion this room should have never been sold. 1. No glasses or Box tissues in the room (basic requirements) 2. One of 2 balcony doors broken (I was unable to utilize one of to balconies I paid for) 3. Worn out and shabby furniture (broken and ripped couch) 4. Nothing in the mini bar (empty fridge, once again basic necessity) On top of all this I had to pay a $99.00 pet security, and obviously they were not using this for up keep or repairs. The Hotel staff was friendly but, I was a little disappointed in the fact that even though I was staying at the hotel, I still had to pay $125.00 to rent a pool chair and still pay for food and drinks at the pool. There was also a $100 "minimum spend" at the rooftop bar. I paid for a "suite experience" but received less than mediocracy, I will not be recommending this hotel to anyone without warning.
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