What to expect

  • 5 Location
  • 4.5 Sleep Quality
  • 4 Rooms
  • 4 Service
  • 4 Value
  • 4.5 Cleanliness
11987 reviews
Excellent
 
5640
Very good
 
3958
Average
 
1378
Poor
 
538
Terrible
 
473

Last 5 reviews

22/10/2021

by Navigator63081119358 Edinburgh, United Kingdom

Terrible customer service

 
20/10/2021

by tngirl1173

They cancelled last minute

 
20/10/2021

by Dcolles

Apparently there is no customer service.

 
13/10/2021

by BenLopez19 Dallas

Horrible customer service

 
04/10/2021

by C3626SHramons

Despicable customer service and handling of cancellation

 

These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.

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0800 092 4444

Monday - Friday 9:00am - 8:00pm
Saturday 9:00am - 6:00pm
Sunday & Bank holidays 11:00am - 4:00pm