What to expect
- Sleep Quality
Last 5 reviews
Shout Out to Dersi, Housekeeping and Great Accommodations
A shout of recognition to Dersi, of Housekeeping at Cabana. I was sitting in the lobby getting things together after checking in and needing to leave my luggage to go shopping while waiting for my room, when I dropped a sheet of paper that floated down and under the coach landing behind me, she retrieved it and gave it to me, I thanked her and left my luggage with the luggage guy , went into the store off the lobby just to look around when she came in looking for me. I had left my neck pillow on the coach instead of it being with my luggage. How sweet of her to find me and let me know. You are a gem Dersi, I hope your supervisors appreciate you, I know I sure do. Had a wonderful time, room was nice and accommodating, food court worked fine, 7th floor gave me a terrific view. 2nd Cabana Bay stay.
Great for staycation!
Great location in proximity to Universal! Transportation services available, rooms and common areas were cleaned and appropiate signage and hand sanitizers available. Pools were nice but crouded during our stay.
Cabana Bay Beach Resort
We stayed at the Cabana Bay resort this September. We were booked to stay at the Adventura but it was temporarily closed by Universal. They moved us to Cabana Bay. Even though this resort is more family friendly we still had a good time. The rooms were clean and a decent size. The Fridge was also roomy for a mini fridge. We were able to fit orange juice, soda,tea and water. At this time they are not doing bed service so you text them for extra towels, blankets etc. They were very fast at getting us what we needed. The shuttle buses were very prompt and we always had a seat. We had to do temperature checks everyday and were given a color wristband. We were also required to wear masks except for the pool and lazy river. The staff was friendly and helpful. We only had breakfast at the Bayliner and Starbucks. Starbucks has really good sausage and cheddar English Muffin sandwiches. Volcano bay was super close and took like 5 minutes to get there. So convenient. They had a large gift shop. There was bowling but we didn't try that or the exercise room.
Universal Studios and Cabana Bay did a great job with social distancing and kept everything sanitize. We felt safe and had a great time! Highly recommend a view of the volcano. My son loved it. You can hear the volcano erupting throughout the day and a beautiful view of it at night.
Get out of the House
Overall the Hotel was acceptable. The rooms were fair for the money. Not as well kept up as they should be considering they have been closed for months. They could do better with controlling the guest and the guidelines for the COVID issues. If guest cant follow the rules send them packing. After all, its for everyone's protection.
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