What to expect
- Sleep Quality
Last 5 reviews
A beautiful resort. Will definitely be back.
Sapphire Falls was a beautiful resort. The lobby, the restaurants, the pool, most importantly, our room was very clean. The staff was friendly and attentive. The location and ambience is unbeatable. We enjoyed the convience of the water taxis to the parks/CityWalk. The pool itself was fun and well themed. Early park entry was an additional bonus. I highly recommend this resort.
Great for pets!!!!
We love this property!!! You can walk to the parks, or take a boat or bus. The rooms are spacious and clean. The property has a grab n go area with reasonably priced food. And best of all they love our pets! Our Rika always feels like a pampered pup! And Maria at the front desk was great, got us in early and made check in a pleasure! Thank you Maria!
I had a wonderful time. We took the water taxi to city walk. The room was huge and we didn’t have any problems at all. I have stayed at hard rock and royal pacific and this rates up there with them. I will definitely be coming back.
Great Family Vacation
From the time we arrived until checkout, the staff was friendly, welcoming, and responsive to our needs. Spacious lobby. Justin quickly responded to a clarification question about our folio. We enjoyed the restaurant selection. Easy to access Universal parks via walking path or water taxi. Large pool with plenty of space to avoid feeling crowded. Service staff was quick for food and drink orders. Overall great family vacation. Will certainly be back.
Nice but double check reservations!
Good hotel that was full for fall break- had a bad experience with night manager- we had asked for adjoining rooms when we booked the trip but it apparently didn’t get put in the notes- as a result we received rooms in the same building but on separate floors- the hotel is so big that this was a great inconvenience! Anyway hotel was good and all the staff was great except for the manager at check in.
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