What to expect
- Sleep Quality
Last 5 reviews
We just got back from our trip to Orlando and we stayed at Sapphire Falls for 4 nights before the major outbreak...This Resort is very clean,huge and I like the smell around the hotel ..It makes you relax...Their amenities are unbelievable especially the huge pool and lots of chairs and towels for everyone...They only have one jacuzzi,they should have at least 2 or more...Anyways I love the Carribean theme of their resort,staffs are very friendly and waitresses/waiter are very attentive...Great service...Our first room was on the 8th floor overlooking at the theme park but it’s noisy as it’s too close in the road,so we move to 5th floor overlooking by the pool which is more comfortable for us...They accommodate us right away...A little bit pricey but overall worth it...Great restaurant inside the hotels too and souvenirs store...We love the shuttle taxi by the water to take you to the theme parks...Definitely go back...
We loved our stay!
We arrived late (around 1:00 a.m.) but our reception was very friendly and informative. Our room was clean and we had plenty of towels! (I hate asking for extra towels and wash clothes!). We did not use the pool but we visited the Strong Water Tavern, the New Dutch Trading Co., and the gift shop. One morning, we ordered room service. It was pricey but it was worth it. The service was excellent and very friendly. We purchased park tickets at the hotel. The employees were very informative. We used the water taxi to travel to the parks. Our experience was flawless.
I would like to say how great the pool staff Marquis was waiting on us. My friend and I was so tired and thirsty from walking all day that all we wanted was a drink by the pool. And Marquis said let me get you as server and instead he came back with our drinks. He was great. Thank you Sapphire Falls for hiring such a great staff member. I will be back for sure 😍
We loved our stay here!
From the moment we arrived at the Sapphire Falls resort, we had a wonderful time. All of the staff are friendly and helpful, our room was clean and even better than the photos, and the resort itself is modern, beautiful, and full of amenities. Room: We stayed in a Kids Suite facing the pool. Our room was sparkling clean, large enough for our family of five, and had a great view. Pool: The pool is great. The lifeguards even gave out little rubber duckies to the younger kids. There are rings and noodles to play with, and my older kids liked the little water slide. Lounge chairs were comfortable and plentiful, with both sunny and shady spots available. Staff: Everyone was friendly and helpful, always willing to answer questions. Go visit Josh at the Drhum Club, poolside! Amenities: The gift shop has everything you might need, and there's a variety of food options. Location: This hotel is located right on the Universal property, so it's a quick water taxi ride to the theme parks and City Walk. My kids loved taking the water taxis back and forth. It's also a short walk to the Volcano Bay water park. It's definitely worth it to stay right on the property, and the early admission to the Harry Potter area was a bonus! I really can't say enough good things about this hotel. We will certainly stay here next time when we visit Orlando again.
Home Away from Home
For the second time in in less than a year I have stayed at Lowes Sapphire Falls Resort and I will stay there everytime I visit Universal. It is beautiful, quiet, sparkling clean, close to the parks and the staff is so helpful and friendly! I highly recommend it. I can't wait to go back!
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