What to expect
- Sleep Quality
Last 5 reviews
Lies and loud rooms
I tried to book this vacation earlier the year knowing that I wanted to visit for Halloween horror nights I was told since the season pass rates were not out just to book the room and I could call back and change it later on upon booking the room and trying to change it later on after I'd already made plans I was told that no passholder rates were available and that left me in a pickle having already planned the majority of my vacation ended up paying way too much for this hotel room where the rooms are super loud coming from the hallways in the evenings in the mornings in my shower drain did not work very well at all I will never be staying in this hotel again and don't really want to come back to universal anytime soon
Wonderful hotel and property. Great place to relax and escape. Close enough to Universal to walk but water taxis readily available. Free express passes to Universal with stay. Guest services were top notch.
A must stay!
Great overall experience. Great hotel, great checkin and valet parking. Easy access to parks with lots to do at the hotel as well. Worth every penny. The fast passes for the rides were amazing to have included in our stay! You also get in an hour early to the universal studios side which we took advantage of one of the days we were there! We had a wonderful overall experience and we will definitely plan to stay here again. Also, beds were amazingly comfortable!!!
Royal Pacific Club level HHN trip
Hotel was clean and comfortable with a friendly staff. The club was nice, food was great peanut butter smores were the best. The walk is short and having unlimited express is wonderful especially if you are out late at HHN and don't make it in for early entry. Had a fabulous stay and will definitely be back.
I was completely disappointed! Rooms were not even cleaned all the way! I was told they are running out of robes so call in the morning they are first come first serve…no trash bags at all in the trash cans…circles from the bottom of cups was left on the dressers and I got the club level for 2 nights I was completely upset and would not recommend this at all to anyone!
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