What to expect
- Sleep Quality
Last 5 reviews
The Kitchen (Restaurant @ Hotel)
Wonderful get-away date night with my wife! The restaurant was super comfortable, the food delicious and the people there even better! Chef Jeffrey made a wonderful meal that still has us thinking about it...and the dessert was over the top too! We had opportunity to chat with Dawn, the manager, too. She was receptive to our compliments as well as aware that tonight’s meal was a celebratory one! Rodger, our server, was fantastic! It’s funny how things work out too. We bumped into him outside serving others and instantly connected. We thought, hope we get him: we did! He was super attentive to our requests, ensured our comfort and then we chatted away sharing this and that! He treated us as if we were friends that reconnected after years apart...and we just me this wonderful person! It was a perfect blend of customs care and authentic connection. Go to “The Kitchen” (at the hotel) and ask for him!!! Enjoy your meal...and the people! Bart & Dennise Stewart
Beautiful hotel & Perfect vibe!
Omg, I’ve been to Orlando 5 times and always wanted to stay here. We finally did for a couples trip, no kids this time. It was perfect. I love the vibe of the hotel. Beds are comfy rooms are big. Went downstairs to the kitchen restaurant, grabbed breakfast and Starbucks. We would sit outside each morning on the terrace over looking the pool area. Just beautiful and peaceful to start the morning. The pool area is huge, clean and warm. Free express pass, boat ride or just quick a walk up to the park. This hotel is amazing and loved it!
A MUST For a Trip to Universal
This is by far the BEST way to visit Universal Orlando. The hotel is beautiful and has activities for all members of the family however it is the customer service that brings this to the next level. Like all Universal hotels they text you and you are able to text the front desk directly. We asked for some additional supplies for the room and they both replied and provided this immediately. One of our friends left her wallet in the room after we checked out, they had security get it immediately and asked if they wanted us to have us shipped home or left at the front for us. The on-site food is phenomenal and if you’re up for drinks and a good time, this is the place to be.
What an awesome hotel! The Hard Rock Orlando rocks!
We stayed 5 nights at the Hard Rock Orlando. It was wonderful and highly recommend. First of all, loved staying on the property, since it was just a short 5 minute walk to the Universal theme park. You could also take a water taxi right to the entrance of the City Walk. It was so convenient to walk back to hotel in the middle of the day to rest and relax with some pool time. The pool was HUGE & not too overcrowded, plus the food was great and delicious. They quick grab and go Emack & Polio’s was never a very long wait to get your food and the coffee station was that served Starbucks was FAST! The staff was amazing and a special shout out to ARIEL at the front desk. I didn’t have to wait in line thanks to her raising her hand to flag me down. Our flight was delayed and she pushed the check out time back a couple of hours. She also mentioned how we could keep our luggage up front and still use the pool. She also called to see if the showers were working in the Rock Body gym, which was a really nice facility and used a couple of times. They also have FREE water bottles in the gym to stay hydrated. If you are missing or need something from the room... they were up within 5 minutes. ALL the staff were extremely friendly and made it very comfortable & pleasant stay. Finally, they took all the proper COVID precautions and I felt completely safe during the pandemic. Our stay was 5 stars. Come Rock out at the Hard Rock Orlando... you won’t be disappointed!
We value the opinion of other families and their experiences at various restaurants, tours, hotels, and excursions. We are a family of 5 (3 tweens) and are always looking for fun things to do for the entire family on vacation. We appreciate information from other families, more than a certain company's website. We try and return the favor with our reviews after our experiences. Super friendly staff. Waiters at the pool area were very "normal" and friendly, not pretentious. The resort is very spacious and CLEAN. Large atrium and welcoming valet upon arrival. The pool, although only 3-4 feet deep, was attractive and had a fun slide for our kids. I was impressed with this hotel, more than I thought I would bel Room rate included a Universal Fast Pass, which is worth it! Attending Disney, Universal, etc... with a family and without Fast Passes is a crazy waste of time. Rooms were of modern eclectic decor... better than you will find at other hotels.
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