Guest reviews Crowne Plaza Orlando Universal

by Artnrg St augustine fl

wonderful shuttle services

Oshim was a most helpful shuttle attendant. He made sure we where dropped off at a safe location and had please of information on local eats! Courteous and most helpful. We asked him plenty of questions about the surrounding area and places to go and see while in Orlando.

by dmmanley Bryan, Ohio

Nice hotel

We stayed here the night after our cruise. Rooms were good, clean and comfortable. Pool was nice. Unfortunately there were used masks floating in the pool. The restaurant/bar was not well marked and we had to ask the bartender where the restaurant was. She said it was right at the bar and she was not friendly about it. 12 inch pepperoni pizza was $19! Check in staff was helpful and friendly though. There was no breakfast unless you ordered it from the restaurant. We would definitely stay here again.

by mws813 West Chester, Ohio

Good place

Great visit! Room was clean, hotel is nice, pool area was good, staff were friendly. Only had one issue with it taking 3 calls to get towels and wash clothes delivered. Shouldn’t be so hard to get towels and washcloths. Over all good though and we will be back!

by Monica H Chicago, Illinois

Nice, relaxing stay…

Honestly, we weren’t sure what we were going to get with this hotel, but we’re pleasantly surprised. Our room was clean and the 11th floor has a nice view over lots of the attractions. Everyone was courteous, so the service matched. We had a relaxing stay and enjoyed some time at the pool. There is a poolside bar which is a huge plus! We could stay here again on another visit to Orlando.

by Suzie H Virginia Beach, United States

Crowne Plaza was great!

Spacious clean rooms. The pool was a great feature! There's a really good size and it had a hot tub. My husband and I had a couple of cocktails poolside and enjoyed great conversation with some other folks. We stayed out there for hours and I think the pool closed at midnight, which gives All of us a chance to wind down after spending the day at the theme parks. Also lets the kids let out a little more steam before they get to bed. We ordered some food and had it delivered to our room from the restaurant downstairs, of course tipped the server well, because we were so exhausted... Did not want to leave the room at all, but was very hungry. Parking was great as well, we were very close to the front entrance. Both mornings we had breakfast at a place called Perkins, which is just minutes away. Kind of like a high end Denny's, but still very affordable like Denny's.