What to expect
- Sleep Quality
Last 5 reviews
Beautiful hotel. Staff is unbelievable. They go above and beyond in every way. Great location. We were upgraded to a lanai pool room which is a fantastic suite. This is a Must stay. Not much else to say. Perfect.
Perfect.... so sad to leave
We just checked out of this hotel after staying July 1st-July 5th. The hotel reopened July 1st and it’s the first time we’ve been back since it reopened due to the Hurricane damage. Our stay was perfect and my 9 year old son had a blast. The hotel was clean, wearing a mask was encouraged/enforced, and social distancing was encouraged as well. Kayla, Vanessa, Eduardo, Emmanuel, and Victor were all fantastic. I can’t remember everyone’s name but all of the employees are true professionals. The bartender was so sweet to my son and always addressed him by Mr. Greene which he thought was super cool. Thanks for an awesome experience!
The Ritz Carlton has re-opened for the second time this year! The first time was after an extensive remodel and the second time after a pandemic induced closure. The Ladies and Gentlemen at the South Beach location should be commended for exceeding their own high standards of cleanliness and service. The pandemic has required a number of adjustments and the hotel has adapted seamlessly. The property is beautiful and surprisingly very quiet. As a light sleeper, I was concerned about potential noise from the pool area but the rooms are well soundproofed which is an important detail given its location. The hotel has one large pool area with a number of loungers with ocean views. I can not wait to return. Many thanks to Elena, Kayla and Vanessa for superior guest service in coordinating the stay; as well as Nicole, Ingrid, Emmanuel and Richard for wonderful poolside service and ensuring a relaxing experience!
Large Pool area , friendly service!
The location is very special. The HOTEL RITZ CARLTON SOUTH BEACH is complete new designed and rebuilt. Big investment . The architecture is heavy and looks rich. The poolside is enormous . Well served and very friendly .The prices are well above, but where Theresias a market !
RITZ CARLTON- BEST NEW SOUTH BEACH HOTEL!!
Ritz Carlton South Beach is SIMPLY THE BEST!! This is the the most luxurious Hotel I experienced in many years right in the heart and excitement of South Beach/Miami. I understand they spent 90 Million in this newly renovated iconic resort which has the most beautiful Lobby, Bar, Restaurants, Pool, Beach and Rooms. All of it is new (from top to bottom) with all of the Glamour that comes with a Ritz Resort. Everyone, including the Valet, Front Desk, Housekeeping (twice daily), Concierge, Pool and Beach Personnel were so friendly, helpful and attentive. Everyone couldn't be nicer! Even the General Manager Sase Gjorsovski walked around the Pool and introduced himself and asked if everything was okay. Making reservations were made easy with the help of Reservation Specialist Mauricio. I also see it is easy to make reservations online thru the Hotel site or at Bonvoy.com. Check-in was a breeze. My new room was exquisite and totally quiet. My bed was unbelievably comfortable and the new Marble Bathroom/Shower were fantastic! The large beautiful Ocean View Pool is a few steps from the Lobby. The Beach is extremely wide/clean and Lounges/Umbrellas are included in the room resort fee. There is even complimentary suntan lotion. Pool attendants often came around with samples of iced drinks and cold towels and often offered to adjust my Umbrella to my liking. There a Boardwalk between the Pool and Beach nice for a long walk/run or you can ride complimentary Bikes. Pool and Beach side food was delicious and service was fast and accommodating. The 2 Restaurants are superb. Great Breakfast Buffet, Lunch and Dinner at Poolside Fuego Y Mar. Can also do Lunch at Oceanfront Dilido Beach Club Restaurant. Every night I had a complimentary drink at the Lapidus Bar in the Lobby (comes with room resort fee)....nice touch! There is a really nice Spa and activities for the Kids. The location is perfect.....right in the middle of South Beach and within walking distance to other great restaurants and stores. My wife and I only ventured out a couple of times because we were so content relaxing and eating at the Ritz. I can recommend a few good restaurants close by- Cecconi's, Pane and Vino, Santorini by Georges, Mandolin Aegen Bistro, and Lure. We did take a short drive to Bal Harbour Shops (like shopping on Rodeo Drive) and had dinner at one of our favorites...Carpaccio's. I am already planning my return to this Ritz! The entire experience was so easy, relaxing and Luxurious with Great/New Pool, Beach, Rooms, Lobby and fantastic Food/Restaurants with excellent/friendly Service in the Perfect location in the center of South Beach! I can't think of a nicer Resort I have stayed in for many years (and I have experienced many of the top resorts throughout the world). I am so glad this newly restored iconic Hotel is back and Better than Ever!!
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