What to expect
- Sleep Quality
Last 5 reviews
Beautiful hotel staff was amazing especially Emmanuel at the pool was fantastic and amazing....will return to hotel because of the staff and the service they provided! Beach. Pool and Chef Mario at the restaurant could not have asked for a better vacay!
I'm very happy with my experience. Everyone was very welcoming right from the start. Louby and a couple other people were very present. I only rented a cabana for the day and I was treated like a queen. I can only imagine how guests are treated. I will definitely have to book a stay in the future!
Had a terrific time at the beach the attendants were amazing, Felipe especially courteous and timely. Ray the food server did an excellent job also. We then headed to the pool and Shanice was also excellent with her pleasant smile and quickly found us chairs. This is our favorite Ritz yet! Thank you!
We stayed at The Ritz whole my husband was working at SobeWFF. We had the best staff experience with Faye who went above and beyond for our daughter. She brought her crayons and coloring books, drew her a picture for her birthday, and brought her a giant rubber ducky for the pool. She is the best! Our room and the rest of our stay was fantastic! Everyone who works her is extremely friendly and helpful. The location is great as is the beach access. Would stay here again!
Feb fun with kids
The Ritz from the very beginning ahead of our trip was accommodating - from Henry and Noel the concierges who know every place to dine and see to Emily the manager of guest services and Jasmine they were all super. Boris heading up the pool area with Jairo Emmanuel and Ingrid and team- they couldnt have made our trip any better...Olga at the coffee shop showed the boys how to make a latte! The staff, food, location and property is super and all fully renovated which makes it feel even cleaner than it is. We are having an amazing time and will certainly return. They made extra efforts to make our son’s birthday extra special.n its fun for the adults and kid friendly. Highly recommend .
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