What to expect
- Sleep Quality
Last 5 reviews
Hotel manager Stephanie was very pleasant and helpful. She made sure we was satisfied with all inquires and needs. Also beach staff DJ was friendly and accommodating. Overall Royal Palm South Beach was an amazing stay and experience
The hotel beach operations manager Ryan Chuck was absolutely wonderful, pleasant and accommodating to our every needs. My cousin and I stayed at the Royal Plam South Beach Resort for my birthday get away. We had a great time. The breakfast was also a plus!
THE BEST STAY IN SOUTH BEACH!
Our stay at the Royal Palm South Beach Resort was amazing! JP, Ellis, MannyDe, Jenny & Carlos were just some of the folks who made our stay extra special. We can’t wait to come back to visit! Thanks!❤️
Good hotel for price
The view from the ocean balcony was stunning. However trying to find the temperature controls was mind boggling. I called the front desk. They didn’t know. They said they would send an engineer. He never showed. Four hours later I called again and he showed up and showed me where it was. But the worst - the absolute worst - was the call to confirm he arrived at 10:50pm. I was there to attend a nearby conference not a partier. I expressed my displeasure at being called so late and woken up, the front desk was dismissive and said oh ok. Really? The breakfast buffet was delicious. The bed was not very comfortable for the 4 star rating. Squeaky. Firm. Old. The room smelled like smoke. The walls are paper thin. I’m not exaggerating. I could hear someone whistle in the hallway. All of this aside it is still a very nice resort. They offer beachside service and it felt safe to be there. The one star off was for the inconveniences mentioned.
Came here with the family. Very good customer service and they made us all feel welcomed and we had a great time. Ryan and d.j was very kind to me and my family and I love this hotel and brand beach is very clean and big
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