What to expect
- Sleep Quality
Last 5 reviews
I called to set up something for my friend on her birthday! They couldn't do exactly what I was thinking of BUT the concierge was soooooo nice and accommodating and help me set up the perfect surprise. She went out of her way to be so kind and make it special for my friend which meant so much to me and her!! THANK YOU!
Avoid !! Stay Away !! Go somewhere else !!
If you want awful service, mediocre food and drinks, to be treated rudely and as if you are a pest rather than a paying guest, all while looking at a beautiful view and feeling like you are in a rap video, stay at The Mondrian!!
Terrible Pool Service by staff
The staff at the pool and the hostess stand are the worst I’ve ever dealt with. I was treated as if my husband and I couldn’t afford to be there. terrible service and will change hotels the next time I visit. This was my husband and I fav hotel until this trip.
Girls 40th bday weekend
Me and 5 girlfriends stayed at the Mondrian from Friday to Sunday. The room was just eh. Didn’t feel the cleanest but the bed was pretty comfortable. The view of the bay was spectacular. The pool- Miami people watching at its finest. It’s a little ridiculous that you have to pay a fortune just to lay out by the pool. We had to spend $300 minimum on drinks and food to rent 2 lounge chairs with an umbrella. And the umbrella isn’t guaranteed when someone with more money rents a more expensive “bed” by the pool. I got really sun burned when we lost our umbrella at some point during the day. You have no shot at getting an umbrella if you sit in the “free chairs.” They need to make sure anyone who wants an umbrella gets one when you are spending over $1000 a day on food and drinks at the pool.
Best trip of my life!
Claudia G, Junior A., Erin and Luis C were the best team of people I have met. My heater wasn't working so they upgraded me to the 14th floor. Such an amazing bay view. Nicest place I ever stayed and these people were so nice and friendly. 11 stars! :)
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.