What to expect
- Sleep Quality
Last 5 reviews
Great hotel and wonderful amenities!
The hotel itself it’s great! Perfect location on the beach close to Lincoln Rd and everything you need. Beautiful pool area and great staff! Everyone was so friendly. What I liked the most were the extra amenities they provided. I took a yoga class in the morning with Emma and it made my trip! She was so nice and it felt good to know the hotel provides these extra goodies for their guests! I will definitely come back here again when I’m in Miami!
Average--with some pluses
Out of five stars I'd say this hotel merits a 3.5. "Average" overall but there are good points about it--but not enough unfortunately. Not really a great impression of the Kimpton brand can be gotten from this hotel. First of all I used my IHG Chase Anniversary night for a free stay but apparently they don't provide a one category upgrade for that which is standard for IHG Platinum Elite customers. Or if they did they certainly didn't mention it. Is this the end of the world? No--but it's still annoying because what's the point of being a loyalty member to a hotel if the hotel doesn't live up to its expectations? Also, an important point is that even if using a "free night" they still charge you the resort fee--which sucks. Hilton does not do this which is a good reason for me to be more careful next time. Hotel is a bit worn down looking on the inside. It's in a cute historic building with direct beach access which I appreciated. However, the rooms are tiny as others have mentioned and the view was of the alley and next door building. Sigh. On the other hand, the bed was surprisingly comfortable (very comfortable) the room was generally clean except for one pee pee stain on the toilet (oops, be more careful, housekeeping, please) and the towels were thick and seemed new or at least well-maintained. Also, and big props--I LOVE the Atelier Bloem amenities that most Kimptons use and the smell of the bar soap---swoon--I'm about to buy some online as its made by Malin and Goetz a very nice, high end brand. Yes, they use the "big size, shareable" shampoos and conditioners but....at least that's good for the environment. Staff overall were pleasant. Was ignored at the beach and gave up trying to see what the situation was for getting an umbrella but other than that most employees were quite nice particularly the front desk agents and the valet parking guy(s). Kudos to them. While I MOST likely wouldn't come back it doesn't mean that it's a bad hotel. Just average--and that's not a terrible thing.
The cabana experience was wonderful. The entire pool (and hotel) staff were absolutely amazing and accommodating. The pool experience makes this hotel worth the money! This was so much fun! Can’t to come back.!
Day pass review
Hi ! My name is christina I live in Miami and I love self care . I had the best time on July 1 at the pool . German helped me through out the experience there and I couldn’t have asked for a better experience . Same with the kalma spa it was amazing massage . I look forward to another day at the pool and experience a fabulous day working from WiFi. Again German was very attentive , made sure I was taken cared of and was always attending my needs . Anyone looking to have a day out of the office it’s the best spot for a new view .
Excellent service the pool very clean, nice the attendant German very nice guy I’ll be back soon, I enjoy so much the place, the food, the hotel, the beach all the people in this place is amazing I enjoy a lot.
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