What to expect
- Sleep Quality
Last 5 reviews
Bug(s) in bed
Lousy 5-night stay, loud, bug(s) in bed, unfriendly staff, broken beach umbrella(s), and mgmt does not return guest requests to call as to complaints. Want a refund. The first day we pulled up to the valet, there was no valet. Had to wait, until eventually, someone came out. Never again. Beginning of problems.
I’d give it 10 stars if I could
Lovely! Lisa, Leah and really all the staff were great and took care of our every need with a smile and grace. Five star service. Definitely choose the club level if you can. The perks are great. We saw the owner a couple of times on property and he clearly knows all the staff personally. We left there wanting for nothing but more time.
INN on 5th is everything in the pictures
Amazing Trip... Hotel is in the middle of everything good. No matter the type of trip, romantic, family, girls trip, fellas trip. This hotel places you right in the middle of it all. Pool area is amazing and everyone is friendly and attentive
Wonderful staff. Club level food not so good
We came to Inn on 5th for our 8th anniversary and the staff was aware it was our anniversary celebration getaway. Though every staff member was very kind, nothing “special” was done for us. Other hotels we stayed at gave us a nice bottle of champagne or chocolate covered strawberries with a nice note or a bouquet of flowers in our room. So, that was a little disappointing. The breakfast was the same every day- scrambled eggs, bacon, sausage, toast, bagels, fruit. Some variety would have been nice. The top shelf open bar was great though their red wine choices were not that great. Evening appetizers were like cafeteria food. Not very good. The room was beautiful with a great view of 5th Ave. I don’t think I’d do Club level again. The extra cost isn’t worth it given the poor food quality. I would definitely stay at this hotel again, but not for an anniversary celebration.
Nice hotel with a great location
I have stayed at this hotel a number of times ,but this review is my first. The location is excellent as one can walk to quite a few restaurants for breakfast,lunch,and dinner. I have stayed in most room categories at this hotel,all are nice & well appointed .I now usually stay on the 2nd floor where the pool & outdoor bar is located as well as being able to view the activities on 5th Avenue. The hotel has a golf cart shuttle to the beach as well as an SUV shuttle to take guests to most establishments in Old Naples. I do recommend this hotel & will stay there again.
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