What to expect
- Sleep Quality
Last 5 reviews
Peters Birthday staycation
Celebrating our friends birthday. Loved the property super clean this has been our 3rd trip this year to an Opal Property we stayed at Sunset Key Cottage in August & September loved the keys. All properties are following CDC guidelines.
It was an amazing honeymoon!
Due to special circumstances we found ourselves driving to Clearwater without any plans. We booked on the same day at Sand Pearl Resort. They were very friendly, welcoming, and helpful. Without Marta, the concierge, our honeymoon would be a mess.She organized activities for us and made all the bookings to make this special. They made this honeymoon an amazing experience and can not wait to come back.... Special thanks to Marta and to the Sand Pearl staff.
Great location, great facility, and fantastic staff
If you're looking for a place right on the Clearwater Beach the Sandpearl Resort. The location is ideal, far enough away from the busier sections but close enough so that it's an easy walk. Our room was ell kept and updated. Everyone on staff appeared to be following all of the Covid rules. The staff were all well trained, helpful, and very pleasant. Both on site restaurants - Tate Island Grill and Caretta on the Gulf were very good (will review separately). All in all this was just what we needed after a long pandemic kind of year.
Wonderful Weekend trip to the best hotel in clearwater
Been coming to this hotel for a number of years now. Multiple times every year. I have literally never had a bad experience here. The hotel is the best on the beach. The rooms are great. The views are awesome. The services are first rate. But the people working here are the best. Lydia and Crestita are the first people you see when you get here, and they make you feel so welcome at the front door. Garrett and Ariel take great care of you at the beach. Quick to answer questions and making sure you are well taken care of. Always do a great job. One thing i saw on the beach today was awesome, especially with the covid here. That chlamydia kid on the beach is top notch. Someone had reserved a bed, and he got it all set up and had the towels all on it ready to go. Another family saw it set up and began to lay down on it. He politely told them this bed was taken, and then instead of just kind of straightening things out again, which he could have easily done, he changed all the towels out and sprayed things down. That was awesome to see. The beach servers were on the top of their game as always. Bobby the goat. Bill, and Kyle and Andrew as always were dominating. And young turiah was very strong. She doesn't have biceps like Elaine yet, but you could see some muscle development. Kept us happy and well cared for. Lots of people think Matthew has lost a step or two. I call bs on that. i saw Matthew literally hop over an umbrella and two chairs to help someone that was having an issue on the beach. No way he has lost a step. mckenzie has found her new home behind the bar, and Allen at tates makes a great drink also. That dude is one of the unsung heroes of this place. This is a great place to visit and these cats keep me coming back.
Worst Hotel Experience in Years
* Received a text before my trip asking if there was anything they could do for me. I asked if I could check in 1 hour early; told that was impossible, even though hotel is only at 20% of capacity. But if there was anything else they could do, just let them know. * Went to turn in and discovered the A/C was not working; not the accommodations I expected for $600/night. Engineer came up at 10:30pm and fixed the problem. You would think they would have checked that before renting the room. * Called the front desk at check out time to have valet get my car; she said she would call valet for me. Got downstairs, no car. Both valets said no one called them, and said that this was not the first time that situation had happened today. Had the distinct feeling the woman at the front desk just flat-out lied to me. There is a minimum expectation when you stay at a luxury property, and it is the little things that differentiate a poor hotel from an excellent property. At every point where there was the opportunity to exceed expectations, this hotel fails miserably in the attention to details.
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