What to expect
- Sleep Quality
Last 5 reviews
While every property needs general ongoing maintenance, and also requires major work every so often, the work being done in the Beach Front Tower, while choosing to still offer rooms in that building, at full price, is not appropriate. The overall property is fantastic. It certainly deserves a 4 or even 5 star rating. But while Major work is being done, and charging top dollar at the same time, is not acceptable. They did manage to get the audio/music back working at the pool/outside areas, and that helped dull the noise outside. I will say that after speaking, kindly, with the front desk manager he managed to move us mid-way thru our 8 night stay to a room in the Beach Building and apply what I considered an appropriate credit to our account. They do need to consider occupancy of the Tower Rooms while this work is done, many many other guests had the same complaint, and clearly they could not move everyone to one of the two other buildings.
The entire experience from making the reservation to checkout could not have been better. Excellent staff and amazing location. Senior managers were out and about making sure everything was up to par and any guest or staff concerns were addressed.
Wonderful visit! La Playa is one of our favorite resorts. It always meets all of our expectations. The property is gorgeous and the beach is stunning. Shout out to Ilirjana who kept our room spotless and made our visit very comfortable.
Great Service at the beach!
Fabio was our waiter and he was beyond helpful. Very friendly and efficient. He made out experience enjoyable, easy, and relaxing. Would highly recommend. 10/10 The entire resort was so enjoyable, the jet skiis were so fun. Honestly so worth it.
Weekend at La Playa
Had my husband's 50th birthday party here and had dinner outside at Baleen! Perfect service, food and setting! We will be back! Chris our server, Aleksandra our hostess and Elena Grayson our manager were all lovely to work with and we are counting the days when we can return. Thanks so much for a great weekend!
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