What to expect
- Sleep Quality
Last 5 reviews
The location is great and we had a true water front suite. The beach is awesome. That ends the good part. Valet parking was unmanned when we arrived. We parked in the inside lot. Front desk said that was fine and we could exit using our key card. The next day our car was blocked and again no valet. Thu s happened twice. I was not greeted as Hilton honors member. I was not told about the room cleaning policy. Therfore our room was not cleaned. The second day I asked to have the room cleaned which did not happen until 5pm Two put of the five major brodcast stations did not work. After engineering came I was told sorry but nothing will be done until December when they negotiate a new video contract. The phone in the room did not work and was not able to be fixed. Overall staff was below average. Beach services were very expensive. This property is not anywhere near Hilton standards.
The hotel location was absolutely amazing so many shop’s restaurants amd things to do all within walking distance! The room was ok could hear my neighbor pretty clearly but not the worst place I have ever stayed
We found used shop, towels and key from previous in the room. The bed was very uncomfortable and needs to be replaced ASAP. I would not stay here in my future trip.I could not sleep both nights and that messed up my entire trip.
Good but could be a bit better
Hotel was refreshed but still felt a bit worn. Stunning beach area but you have to pay for chairs and umbrella. Valet team is professional but know you will have to pay $25 a day to park but you are right on the beach. Note that you are directly on the beach but it is a long walk to the water. Nice activities listed for families. Food was nice in restaurant and room service was fantastic. Due to COVID room is not cleaned unless you stay multiple days (think 5) but you can ask for towels and they quickly respond. Nice sized room and fridge. Room includes a coffee maker and coffee and tea are provided.
Quick trip to the beach.
A great stay! Perfect location and large suite. I’d add that the front desk, the bartender and ESPECIALLY the housekeeping crew were amazing. Helpful and smiling each time we needed them. That’s how you keep folks coming back. Nice job Hilton team.
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