What to expect
- Sleep Quality
Last 5 reviews
Great staff and location!
Had a wonderful time at Edgewater Beach Hotel. A big thank you goes to McKenzie van essen Morris for helping my friend plan a surprise for our arrival. It was amazing- we had a happy birthday banner and other decorations sent to the hotel and they set it up for us in the room to see at check in. In return I ordered some amenities to send my friend for her check in, Paige was extremely friendly and helpful in making sure she received a little surprise and in return we received a bottle of champagne to celebrate our wedding anniversary. How great is that? The hotel pool staff was exceptional as well, Gina was very attentive and provided great service! Wonderful hotel located right next to the beach and delicious meals! Will definitely plan to come back again! Loved it!
Vacation in Naples
Loved the Edgewater Beach Hotel in Naples. While it may not be the Ritz in accommodations, the service was world class. From the bell staff to the front desk to the bartenders to the beach attendants, everyone had the best attitude and made our vacation first class. Gina set the time the first day...brought us lunch and drinks on the outside deck. She made my girlfriend feel pampered and treated her like a VIP. We can’t say enough good things about the staff...they all went above and beyond
Great Staff always fun
Good location and staff is fabulous from bellman to front desk to wait staff'! Not super luxurious but very good place! The location is good can go to Marco or fort myers easily on,y about a half hour away
Great Family Value & Vacation!
A great FL staycation!!! We live in Miami and it was great to get away to a quieter beach community where corona virus cases reported ARE SIGNIFICANTLY less than Miami-Dade! Staff could not have made us feel more comfortable. All employees wear masks. It is obvious that ownership and employees are taking extreme measures to keep this place safe and clean. THANK YOU OPAL COLLECTION! Staying at a family owned resort always feels so different and much more special than a hotel chain.
Great rooms, that’s it
We were so excited to spend 9 nights in Naples as my husband grew up vacationing there. We treated ourselves and chose the Edgewater with high expectations. Pros One bedroom oceanfront. Room was great! Very clean but the location was fantastic. 70 ft to the water. Alan and CJ were the attendants on the beach and were the kindest hardest working people we met! Cons We spent $6000 at this resort and the service was terrible. First day we couldn’t get any beach towels for 3 hours. Sounds like no big deal but you couldn’t sit on a lounger without it. Spent everyday at the beach and rented a bed in the sand for 3 days. Out of 9 days we were only offered drinks two days. Internet is horrible, no streaming movies. No housekeeping due to Covid unless requested. We requested and they never showed up. Overall for that kind of money, I expected superior service. Very disappointing and would have spent a lot less at the Ritz. Keep in mind our rate was about 40% less than normal.
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