Guest reviews Doubletree By Hilton Sunrise Sawgrass Mills

by psun757487 Las Vegas, Nevada

Zero!!

You don’t clean it but yet put the cleanliness sticker on.. FOR WHAT?? Told the staff and they said they can’t clean or switch rooms and SENT A STAFF WITH SHEETS FOR ME TO CLEAN IT MYSELF. ALWAYS OUT OF WASHCLOTHES!!! There were some particle on the beds, broken piece of glass in the bathroom and only I COFFEE CUP for a two bed?!

by sbapti940006

Very good

It was a good experience to stay at doubletree, everything was just on point starting with the booking, the customer service is very good I would definitely come again and recommend others to check it.

by ghutch936418

Excellent

Very nice hotel. Clean rooms, friendly and helpful staff, nice restaurant even though limited menu. Good location for what I needed. Beds are comfortable, could use better pillows for my liking. I’ll be staying here again.

by daragh76 Lakeland, Florida

Soccer Trip

Hotel location was great , staff are friendly. , rooms are clean . Do not attempt the breakfast . Its horrible and the morning staff are there just to shuffle cold plates of food. The bar at night is loads of fun , Seth behind the bar is very good and pays attention to the guests !

by Tameria H

Horrible

Horrible Experience.. I will never stay at the Doubletree by Hilton again. My Vacation was Ruined. My credit card was also charged fees due to lack of communication between staff.. horrible horrible experience