What to expect
- Sleep Quality
Last 5 reviews
More than 5 stars worth of a stay!
We stayed at the Cosmopolitan for a friends wedding, let me tell you, it was the best experience I’ve had in my life. It was our first time in Vegas and staying at the Cosmopolitan made it well worth it! The amenities are amazing, there is so much to do and so many places to eat and just relax! Along with our stay we had complimentary access to all of the pools and clubs within the resort! We are already planning to come back and stay again next year! If I could, I would leave more than 5 stars, this hotel and resort blew our minds!! Can’t wait to go back!
I have been to Vegas many times but this was my first time staying at the Cosmopolitan. I selected the hotel for a long overdue girl’s weekend. It was a very busy weekend, and the hotel was not prepared. Check-in was smooth but it was after midnight when we checked in. We booked 2 rooms for 3 nights but only saw housekeeping once in each room. This is clearly not up to Marriott standards. The room was ok, and the bed was really comfortable. Service in the Chandelier bar was slow / clearly due to short-staffing. Most of the staff were very friendly, but it was almost sad because it was obvious that they were overwhelmed. The spa was nice and the staff were very friendly, especially Amanda who gave a great massage and the spa attendant. But, again, it was so busy that the spa attendant couldn’t possibly keep up with all of the guests which left the spa looking messy. Check/in was chaotic and slow, but again the front desk staff handled it as professionally as possibly. The main redeeming value is the convenient location of the hotel and the amazing selection of restaurants on-site. But, there are better options.
Las Vegas every year — Cosmopolitan every time
My husband and I have started making the Cosmopolitan of Las Vegas a habitual yearly getaway since 2019. Unfortunately, Covid took 2020 off the table for us so we were very much anticipating this trip. Because of our earlier trip in June with some friends, we started this trip with Platinum status, offering us some cool amenities. We were picked up at the airport by a Cosmo chauffeur and offered water along the way. When we arrived, we shelved our bags at the Bell Desk and headed for the Autograph Lounge (a premium check-in service for platinum members or Chelsea suite bookers). It’s nothing too fancy, but there isn’t a line, which is nice for someone impatient like me. We decided to make this trip about relaxation, sleep, and dining experiences, so we split our stay into two rooms. The first three days were in the Terrace 1 Bedroom with the Japanese Soaking Tub (definitely picked by me, the lover of all things Japanese!) and one of the few two-story Lanai Suites that come with a personal hot tub, and access to the Chelsea Pool. ~Terrace 1 Bedroom with Japanese Soaking Tub~ 5 Stars A beautiful layout with a stunning view, this room is one of my favorites at the Cosmopolitan. While not as big as a wrap-around suite, its charm and amenities more than make up for it. The modern style living room that follows Cosmo aesthetic is just big enough for 2-4 guests lounging, while enjoying a glass of wine amid upbeat conversation. The bathroom has dual sinks, side by side. The space is a bit small for most femme-presenting guests, but I barely noticed. The walk-in shower is directly adjacent to a Japanese-style tub (a square tub with submerged seats meant for soaking after shower), with a nice large window at its back for relaxed gazing. My husband and I enjoyed conversation in or around this tub for the majority of our stay in this suite. For the typical amenities, the bed was comfortable, the terrace was beautiful, and the mini-bar was accommodating to any taste. Pros: Japanese soaking tub, “just right” in size for two people, fantastic use of space Cons: had to use WiFi because our phones had a weak signal. ~The Lanai Suite~ 4.0 Stars A feeling of luxury sweeps over the inhabitants as they walk into the room. Beautiful paintings, a large breakfast bar adjacent to the mini-bar and fridge, with the spiral staircase, living room, and outdoor hot tub in sight. Upstairs was the king-sized bed, sitting in front of a half-wall that led to the master bath. Amenities included a walk-in shower, plenty of closet space, and a wonderful amount of sink space, his and hers. I do think, however, that the Lanai Suites might be one of the older room styles given the space and appearances of some of the finer details (like carpet fade, and outlet placement). Pros: The two-story luxury, the fridge + mini-bar, the personal hot tub and outdoor sitting area. Aesthetically, and placement-wise (access to the Chelsea pool and down the hall from the gym and spa), this was the superior room. Cons: There were a few things that the Lanai Suite was lacking, it seemed. Adequate space in the bedroom section was one of them. It was a bit cramped, and we were shocked to find no close-by plug-ins for our phones. We may have missed them, but because there were cut outs in the half-wall to take the place of nightstands, there appeared to be no immediate access. Another problem area was that we didn’t have access to the temperature on the hot tub, and it was rather lukewarm for me (I like my tubs on the warmer side). Our in-room safe also wasn’t working, but it didn’t affect us too much. In terms of Cosmopolitan service, it was exceptional. I ordered room-service twice and both times the call was pleasant+. All staff members genuinely seemed to care. Bell Desk was prompt. Note of advice, gratuity is already added to room service meals, but you can tip on top of that if you’re feeling generous.
Once great… Now run down & not worth the $
I’ve stayed here pre-Covid and it was fabulous, I’m currently here and this time … not fabulous at all. Hotel room is super run down. I paid over $1400 per night to have a view of a parking lot, door handles breaking off the shower and closet and robes that look so old and worn you couldn’t pay me to wear them. Really Disappointed.
Amazing Strip View and Excellent Room
My southwest flight was delayed and I book the cosmopolitan immediately. The stay was pretty nice. We were upgraded to a good suite that has strip view that I like! The bed was really comfortable, and most things are pretty good. There are bad things like swimming pool has socks, garbage, trash can, etc. Also, you need to line up to get water (not sending to your room ). When lining up, the invited guests (elite member) line is badly designed, most front desk does not take the invited guest line.
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