What to expect
- Sleep Quality
Last 5 reviews
I hesitate to speak too highly of the Hotel Wailea because I am afraid that it will get harder to stay there:). It is perfect in every way. Katie and her staff are perfectly focused on the customer. The location is wonderful. The restaurant is a bit pricey but the chef is extremely talented. The beach and other amenities make the property even more special. We try to stay each year.
0 complaints about this place. The food was beyond my expectation in a breath taking setting. The property gorgeously marries the natural beauty with the sophisticated and elegant decor. The rooms are generous in size, comfortable, and impeccably clean by the wonderful housekeeping staff. The car service staff were so positive, friendly, and attentive. All the amenities were great - the pool, the gym, the beach and the Aerial Yoga is a must do! This hotel feels intimate yet has anything you could want from a relaxing and romantic vacation.
Customer focused property
Hotel Wailea is probably one of the most customer focused property we have stayed. We are seasoned travelers, used to spending up to eight months a year on the road. This hotel has trained the entire staff to focus on meeting your needs, always being respectful and enjoyable to interact with.
Our first stop on our honeymoon and we have zero complaints. Our room was stocked with everything we would need. Beautiful property. Very very clean. Great customer service and incredible food (fresh, delicious).
Paradise within paradise!
Honestly, the best things were the fact that there are no screaming kids, the staff are amazing, and the entire place was designed to bring relaxation! We wanted this trip to be entirely about breathing and finding our zen after a year of pandemic horror, and that is exactly what we did. Naps on the lanai, days at the pool, and hard sleep nights did just that!
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