What to expect
- Sleep Quality
Last 5 reviews
Close to old town
A nice clean quite hotel. Lots of parking. Rooms were clean and quite. Staff was really helpful. The check in clerk was very friendly and efficient. Has a restaurant and lounge on site, perfect to wind down after a long days drive.
Great Staff, but a big NO if you need WiFi.
The staff are wonderful and extremely helpful. The rooms are clean and comfortable, a little old. This hotel serves the best breakfast I have experienced during Covid. Others opt for disgusting pastries wrapped in plastic, but here you get a hot cooked breakfast to order. However, this hotel fails on WiFi access. I never had an online session that did not drop out. Sometimes briefly, sometimes I gave up waiting. Best Western admin need to address this issue. (Dropped twice while writing this review) Fabulously located close to Old Town.
Great Place to Stay
Clean and comfortable rooms. Attentive staff. Excellent restaurant! The breakfast was very good! The location is near Old Town and within walking distance of Sawmill Market. Starbucks is right across the street. Highly recommend this place!
Not worth the price
At first, I thought this would be a good place to unwind as I had to take a day off from my travels to rest from a virus. While the bed was comfortable and I had a decent stay overall, there were several things that made me want to write a review for this place. The bathroom is small and I hit my head on the towel rack multiple times. For context, I’m 6’1 . The TV flickered out a lot of times. Furthermore, the elevators are incredible small and made me nervous, they’re in dire need of upgrades at this place. But most egregious of all was the room service. Not only was the food underwhelming and overpriced, but they told me TO PICK IT UP IN THE LOBBY. What hotel have you ever been to that asks you to do that? Additionally, I asked for cranberry juice and rather than give me the can it came in or put it in a bottle, the waiter put the juice in two travel cups, which is an obnoxious thing to do, considering you have to carry the bag in one hand and now I have to carry two juice cups? Btw, some of it spilled all over my hands while I returned to my room. I paid nearly $200 for a room and something as basic as having your food delivered to your room, pandemic or no pandemic, is unacceptable. U less there’s nothing else available while you’re in ABQ, look elsewhere.
When I was booking hotels in the Albuquerque area I was a little nervous staying at a Best Western growing up with them being a relevant motel chain. Our experience at this Albuquerque location was incredible. Everyone hotel team member were supportive, helpful, courteous and amenable to anything we needed. It was so great to have everything we'd want for right there in one building (spa, pool, gym, business center, bar, restaurant). Coming off a not so great hotel experience on our travels we were very happy we made the choice to stay at this Best Western! Highly recommend.
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