What to expect
- Sleep Quality
Last 5 reviews
Better then any Marriot I ever Stay at
The View was amazing and it's located in the famous known cable car rout so you could ride it one block away. Union square is also a block away. I had the easy and so convenience vacation I ever had because of this beautiful Hotel It should be consider a 5 star hotel because this was so perfect for me and my family. The staff was so polite and professional.
Overall a good experience; but this hotel could use an investor
Villa Florence's assets -- great staff, great location, clean rooms. I got a deal on it for a reasonable price ($154/night.) But there's no room service, thanks to Covid, and that was quite the buzzkill. And .... it's just a l i t t l e bit shabby. It could use a makeover. It's a 3 star hotel with 5 star pretensions that it's just not hitting. I would have been annoyed if it cost more than what I spent.
Not to standards
The location is great. The bar was closed. Elevator was tiny. The ice machine on our floor broke the second night in. The shower/tub and sink would flood whenever the water ran. Would not recommend this hotel. It did not meet my expectations of a 4 star hotel.
Great location and great staff!
Stayed three nights in from Vegas to watch some baseball and was very happy with the hotel and its staff. Room was clean and well maintained and staff jumped on anything we asked for. Will definitely come back.
where do I even begin?? 1. the hallways smell like PISS!!!!! 2. the a/c barley works 3. there was a leak in the hotel and we needed to move rooms. Not only that but they had a man without a uniform come up to out room to check it out. It was very scary and unprofessional. The man told us we needed to leave and we HAD to call the first office ourselves to confirm it. I am very unhappy about the whole situation. 4. after we switched rooms.... THE FIRE ALARM GOES OFF. it was 9PM. the fire department was there and we were told the it was okay to go back AS THE FIREMEN are going up the stairs to check the fire sparks that started from the leaks that just happened... 5. THE FEES: we stayed 5 nights and had to pay $500 in incidentals....... NOT GOOD
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