What to expect
- Sleep Quality
Last 5 reviews
Great location and fair value!
The hotel is located centrally, very close to major transports and the main central attractions. Pros: Good hotel structures, attentive staff, spacious enough room, clean sheets, coffee/tea complimentary, quiet hallways - at least I had one. Cons: room I had was a bit older, had a slight sewer smell to it, not so much of a problem though (there are two wings older and newer), The room is generally clean, but I did spot a few hair etc around the bathroom.
Completely disappointed in the service
My boyfriend and I had an anniversary trip planned mid-August and had contacted our accommodations a few weeks prior to ensure we were still able to travel. When I called the Handlery, they informed me they were closed and would not be able to have us stay; which seems a little bizarre that they wouldn’t have reached out to their booked reservations to let them know? Either way, I cancelled late July, it is now September, and they still haven’t refunded the money from the trip and are completely unreachable. Pretty disappointed in their customer service, and bummed we didn’t have the chance for a full stay. I had originally planned to rebook with them, but now will definitely not. Be aware if you have any need for flexibility in this trying time, this is NOT the place for you.
Displaced due to fire
Mr. Handlery provided a very socially responsible service by reducing rates for those of us evacuated from our homes due to the fires in California. The room was immaculate, and the location cannot be beat.
Shopping and walking
We had to get away from the smoke in our area. We found this hotel and were totally impressed. Close to shopping and open places to eat in the shutdown. The rooms are very nice and new. Easy parking. The staff was great. Gonna do it again.
Great stay at The Handlery
What a great stay at The Handlery. It was hard enough to find (and keep) rooms in San Francisco with the changing rules. Other hotels that friends had booked cancelled their reservations but The Handlery honored ours. From friendly advice on restaurants, to the great location, excellent large clean room, and support for a couple of extra requests, it was a class act all around.
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