Guest reviews River Terrace Inn, Napa Valley
What to expect
- Sleep Quality
Last 5 reviews
Overpriced Hotel for Basic Room
I have stayed in nicer hotels with better accommodations for less money. The River Terrace is conveniently close to downtown Napa and has a peaceful river running behind it. Beds were ok but the pillows were tiny and a basic room is very small with no microwave to heat up any great left-overs. You may want to try the Westin right next door. It looked to have more to offer for a little less money.
Great Napa Option! The best mattress!
Great option to stay if you are in the Napa area for tastings. Big spacious room, loved and used the jacuzzi tub. Immaculate with friendly customer service. The bed was to die for and upon calling them after check out, they sent me a link to Noble House bedding as I am interested in buying one. Great night sleep here. We had a balcony facing the little river. The only thing I would fault customer service wise is upon check in we would have liked to know that they had live music playing in the restaurant below on our second night. Don't know about the first night as we went into the village for dinner but on the second night after a day of tastings, we were pretty beat and to our surprise, there was live music in the courtyard part of the restaurant right below us, so we were able to order room service brought it to the room and had dinner on the balcony while enjoying a guitarist. I just felt, had we gone out, we would have missed that and they are missing opportunities to guide their guest to their own facilities. Beautiful experience all around. Thank-you!
Overall good hotel and great location
Our first time staying here, and we picked for location. Many things to walk to which was great. Hotel seems fairly new. Room we stayed had hardwood/vinyl which was great. This was our first time in Napa and this was a great home base for traveling to wineries or exploring downtown Napa.
Can’t say enough about how wonderful this place is. We were evacuated because of fire and they couldn’t have been nicer. From the front dress to the servers, everyone is friendly and helpful. Hotel is also located on the river with a lovely open air restaurant. Breakfasts are memorable.
My wife and I stayed in one of the luxury rooms. It was very clean, nicely appointed and comfortable. The check in and out processes were smooth and quick. Breakfast was a nice inclusion of our stay. This is a great place, and we will try to get back the next time we are in Napa.
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