What to expect
- Sleep Quality
Last 5 reviews
A lovely energetic hotel
We love the Canary Hotel! It's got a great vibe, fun bar, pretty rooms, and a great location. You can walk all over town. The roof deck is wonderful and overlooks the entire area. It has a pool there too but we didn't use it.
Second visit and last visit
We stayed at the Canary hotel four years ago for one night, and since then I have longed to go back, however on this second visit it failed to live up to the previous visit. The room we had this time was a good size, with the usual four poster bed, which was just as comfortable as before, however this time the room lacked the Juliet balcony and the bathroom seemed smaller and very dated. There really is no need for the tiny TV, which is in the way and is so old looking now, utilising this space for some shelving to accommodate toiletries would be better. The staff too didn’t seem as attentive as before, with the exception of one of the valet guys. Breakfast always seemed to be under staffed, where on both mornings there was no one to greet us as we walked in, which then leaves you to hang around uncomfortably deciding whether to seat yourself or wait for someone to finally come from out the back. Also the terrace area, which was a wow factor for me last time, seemed in need of some TLC this time, with stained dirty seating. All in all in was a very underwhelming experience this time, and if I had experienced this previously we wouldn’t have bothered coming back, especially as it is one of the higher priced properties in Santa Barbara.
Kimpton Canary Hotel is a must stay!
Our trip (babymoon) began with a rough start, but the staff at Kimpton more than made up for it. When we arrived it was just after 5pm. We had just driven from the Bay Area, so it was about a 5 hour trip. While checking in, we were told our rooms weren’t ready. At 5pm?!? Check in time was 4pm. There were a few other guests waiting as well... The general manager Ben had let us know that there was a system error along with fully booked rooms from the night before which caused the delay. We were getting fairly impatient, especially after such a long drive and wanting to just settle in. With the wifey being pregnant, we really just wanted to get to our room and unwind. When we were able to successfully check-in, Ben had let us know they would take care of us. We were further assisted by Kameron at the front desk - who not only made sure we were compensated (food credits, parking, etc) but was just genuinely thoughtful during our entire stay. Huge thanks, Kameron!!! Additionally, Madison reached out to us via text to make sure we had everything we needed. On day 2, we were surprised with macaroons and champagne (which we would bring home to enjoy at a later time). Our room was perfect and the bed was comfy. We took the one with the little corner patio and it was perfect to lounge and enjoy coffee. We’ve stayed at Kimptons before and we continue to come back because the service is always above and beyond. Thank you to the Kimpton Canary Hotel for keeping that reputation. We cannot wait to come back one day.
Quintessential Santa Barbara
My mother & I stayed here for a night when passing through Santa Barbara. This is a wonderful hotel! The location can't be beat. The rooms are very well done & comfortable. The hotel is beautiful with amazing views from the room & the rooftop section. The staff is very friendly & attentive. I especially want to call out the guys who work valet who are excellent at customer service. Wine reception & coffee bar are great.
Exquisite Hotel - Perfect Location
This is an exquisitely decorated and excellently run hotel. The hotel has gorgeous textiles throughout the lobby and hallways and the rooms are elegantly decorated with furnishings that fit beautifully within the age and style of the building itself. The hotel design is reflective of most of the architecture in Santa Barbara with gorgeous tiles and other lovely period detail. The staff members, from the onsite manager to the housekeeping staff, were all charming, friendly and genuinely helpful. They serve complimentary wine at happy hour and provide excellent coffee in the morning. The hotel is a block off the center of State Street and you can walk to an assortment of restaurants, shops and cultural landmarks in Santa Barbara.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.