What to expect
- Sleep Quality
Last 5 reviews
Fabulous venue for a special birthday weekend by the sea!!
Upon arrival, we were immediately greeted and welcomed by Chef Matt and Tiffany, who checked us in as though we were staying in their home! All the appropriate social distancing protocols were in place, but never became a barrier to gracious hospitality and a spectacular experience! We stayed in one of the deluxe oceanview balcony rooms to immerse ourselves the sights, sounds and smells of Monterey Bay. It was a wonderfully restorative#BlueMind #BlueHealth weekend!
Spire Elite Experience - Covid Era
Restaurant, gym, and spa closed. Should have stayed at Hyatt as they had these facilities open. Despite being a Spire Elite, we were given a room on the 2nd floor with a terrible view. As always, elite status means nothing under IHG. Parking garage is also in a separate building. Would not stay here again.
Not up to standards
Hotel is open for all June but no info on website about bar and restaurant closed or no housekeeping. Figured spa and fitness closed but bar?! Rooms are nice and quiet BUT next door neighbors smoking weed all week which flowed into our room through ventilation and permeated it entirely. No real change from staff after concern. I’ve been visiting Monterey for 30 years and normally this is a nice hotel but during pandemic period it’s not worth it - zero services, no warning of zero services and same $400 plus a night for a weekend room. I’d save your money and stay elsewhere until they get their act together.
Great location and service
Had a quick evening away and the location is perfect - right in the middle of Cannery Row. Plenty to see and places to eat right outside the door. Maybe 100 yards to the aquarium. Rooms were good sized, clean and comfortable.
Gorgeous waterfront property!
Beautiful waterfront property, well appointed rooms and service oriented staff! Special thanks to Sunil who accommodated our every request with friendliness and warmth. One small con is the parking garage - the swipe card did not work going in or out of the garage. They sent an engineer each time - which was nice but slow. Small kink to work out for a wonderful stay.
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