Guest reviews Best Western Premier Grand Canyon Squire Inn, Tusayan

by Janine C Ann Arbor, Michigan

Perfect stay for a visit to the Grand Canyon

The stay was perfect for a 3 night visit to the Grand Canyon. Only the south rim is open at this time. The room was clean and had everything we needed including a keurig coffee maker. We used the indoor hot tub, ate at the restaurant for breakfast (ask for the house made salsa-spicy and delicious) and had a drink in the pub. It was very quiet due to COVID and the off season. Only one other family in the restaurant for breakfast and only us in the pub. Service was friendly and quick. Margarita was tasty and fairly priced. The bowling area and arcade were closed which was understandable due to the pandemic. Everyone was wearing masks and being safe. Housekeeping did not come in the room, if we needed amenities or clean towels we needed only ask.

by jmt1264 New Port Richey, Florida

Great place to stay!

Really enjoyed our stay. The hotel is beautiful. Staff is friendly. Location is perfect for visiting the Grand Canyon. We needed a handicapped room and it worked perfectly for our needs. Would definitely recommend this hotel.

by karoleigh North Carolina

First class

We arrived at this hotel after another hotel we were scheduled to stay at lost power. I’d like to mention that we had stayed at this property two previous times, so I knew what the hotel was like beforehand. We were cordially greeted. We went to our room right after checking in and soon found out that our thermostat wasn’t working. It wouldn’t light up. It did nothing. We called the front desk and someone came fairly quickly. He said the panel needed new batteries. He fixed it and we were fine for the rest of our time there. We ate breakfast there. When we first arrived in town we were told it was expensive. However, at $6.99 for a full hot breakfast in the dining area, it was a reasonable price. There was plenty of food to eat. I would not hesitate to stay there again.

by MyPointOfView2

Expensive disappointment

Spent well over $400 dollars here for two nights. Felt like we were splurging on a nice hotel while visiting the Grand Canyon. No doubt the lobby was beautiful. However, all the extra things that we booked the hotel for were a bust. The "bowling alley" and "Fun center" were closed, and we were told they only opened on Friday and Saturdays. A similar issue with the gift shop/store on premises. These amenities should not be highlighted in the hotel's description, as it's one of the big reasons we chose the hotel. All of the cozy winter pictures of the outdoor fireplaces and heated lamps were for picture purpose only apparently, as it was cold out and not one of those things were on to be enjoyed. Breakfast was expensive and pretty close to gross. My son got pancakes that tasted like they were made of old batter. And then there was the room....Had the best attitude we could about nothing being what we'd hoped, but figured at least we'd settle in to a beautiful room. Nope...room about the quality you'd expect of a $65/night room. The worst one of our entire vacation, yet the most expensive. This is a hotel that turned out to be a beautiful lobby facade with nothing that made it worth the price paid. Blah.

by Ganesh I

Excellent service

Staff was very polite, engaging and efficient. Good and well maintained internal decor. Rooms were clean and well equipped. Good list of amenities for the guests to enjoy. Sufficient parking across all 5 buildings.