What to expect
- Sleep Quality
Last 5 reviews
Great time at the Oyster
Been to resort many times, never been able to book the Oyster due to it always being full, due the virus situation we were able to book this year and wow what a place!! This hotel is way above any other hotel we have stayed at in Turkey, even with restrictions in was so much better than we expected it to be. Gunsenin and her team were nothing short of fantastic and made us feel very special, yes it's not a standard hotel, it's quirky , has great character and is perfect for a relaxing holiday. Its position on the seafront in unequaled and it is handy for everything you could want. Staff were brilliant, it is not easy for them due to restrictions but they do everything they can to make your visit fantastic If you are thinking about going, I recommend it very very highly, please don't miss out!! We will be back and thanks to everyone who works there.
Excellent Oysters Residence At Oludeniz 🙏👍🙏 Absolutely amazing place to staying. Friendly staff always smiling good service. Location very convenient, nice view 50 yards close to beach 🏖 swimming pool 24 hours hot water . Delicious food nice desserts and sweets also to many different kinds of ice cream 🍨You won’t get regret for your lovely holidays. Best place to stay At oludeniz-Turkey 🇹🇷
Sadly, not what it use to be
We have recently returned to the UK following a nine night stay at the Oyster Residence, where we have previously stayed on numerous occasions over the years. This time however, was a bit of a let down for a number of reasons. Gone are the usual friendly and welcoming staff, such as Mohammed and Mostafa, replaced with a limited number of teenage staff who, on the whole, can not speak English which caused a number of problems, especially at breakfast. Breakfast is now one dimensional, consisting of a platter of food made up of cheeses, cold meat, tomatoes, cumber, olives, bread and a choice of eggs. When I asked for scrambled eggs, I received an omelette and when I remonstrated with the young waiter, he simply said 'I don't speak good English', which was the same theme everyday. Ordering coffee was also an experience. When ordering a latte, we never really knew what we would receive. Sometimes it would arrive in a cup and saucer, sometimes just a flat white in a glass cup and sometimes just something resembling hot milk. Whilst the hotel still maintains a shabby chic look and is beautifully located, it now presents many problems. Our room for example had a number of issues. The taps would not turn off and despite being reported to the owner, were never fixed; the outside light was defective; the fridge did not work (although another one was provided); the bathroom scales were defective and there was never any hot water in the morning. Sleep quality was also poor as up to a certain hour, all we could hear was the sound of loud music pumping out from near by bars. Another problem is the cost of drinks. A glass of Prosecco worked out at around £12.50; a glass of fresh orange juice at £9.00 and a tin of beer at £5.00. Needless to say we did not bother ordering any drinks there during our stay. You can also eat at the hotel, which is open to non-residents but there was no menu as such. They laid out the various dishes on plates covered by cling film which diners had to choose from. It really didn't look appetising at all and put us off eating there, preferring other lovely restaurants, such as the Jade and Buzz Bar, where the choice of food, drinks and service was excellent and all reasonably priced. It was also amusing to see the owner of the hotel perched squat down on the single storey roof, where she would converse with guests. Endearing but most unusual. We were so disappointed and frankly, after this experience, will not be returning.
Oyster Residence has become a Circus
I have stayed at Oyster Residence at least once a year, every year since it opened over 15 years ago. Anyone that has stayed at Oyster will know of its beauty and tranquility. You will also know that Oysters success has been built around Gunsenin its owner, Gun has an incredible eye for subtle beauty and her boho interior design touches made Oyster the place it was. I know I wasn’t the only one and instead Oyster has enjoyed a loyal customer base and many that have stayed there have then returned year after year. I was Oysters first guest this summer following covid and naturally my expectations of the resort & Oyster itself were very realistic, I expected the resort to be empty and I expected Oyster to have a limited offer. Within a few days however it became clear there were major issues between Gunsenin and all of her staff and within a short space of time all of the staff had walked out leaving only Murat behind. Speaking later with both Sue and Muhammet, Oysters two most welcoming, senior and loyal members of staff both cited serious mental health issues as well as Gun Senin’s refusal to pay any wages to anyone for the months of work already given. Having stayed at Oyster in both July and then again in September it is with great sadness that I must report its rapid decline. For an entire week I was served breakfast that was left over from the day before and perhaps not properly refrigerated either as my partner had food poisoning from it. The swimming pool was not cleaned resulting in me having an ear infection. The new members of staff barely speak any English and in terms of their ability they represent the very lowest hanging fruit. The staff are now made to wear walk talkie’s on their belts with the volume on maximum. The purpose of this is so that Gunsenin can bark orders at them all day. The sound of her voice requesting that apple’s or yogurt etc be delivered to her room can then be heard in stereo as her voice is broadcast from every member of staffs walk talkie from different parts of the hotel and its grounds. If you’re trying to peacefully sunbathe or swim this will no longer be a quite and enjoyable moment, instead it’s like sitting in a taxi office waiting room late on a Saturday night. If you’re unlucky enough to get caught in Gunsenin’s company then you will be subjected to long drawn out speeches about how many men she has slept with and how much money she has. It's a very painful process that is solely based upon her talking about herself. Unfortunately I have been subjected to this on numerous occasions this summer. On both occasions I booked directly with the hotel and had a price confirmed in writing. The first occasion it was £95 a night but then upon checkout and upon Gunsenin's instructions a bill based upon £125 a night was presented. A price of £110 a night was initially agreed for my 2nd visit. This was then increased without discussing to £135 a few days before our departure to Turkey. Then a bill representing £185 a night was presented when we were checking out. Our rooms were not cleaned at all on our first visit, instead we had to make our own beds every day whilst we were also never offered clean towels. This is not ideal when you're in a bedroom with a shower that leaks and towels are needed on the floor. I eventually had to check out early and find another hotel after my 24 year old son was abused by Gunsenin when he politely asked if he could leave his luggage in my bedroom on the morning of his flight home My son has stayed at Oyster on at least four septette occasions and is very well known to Gunsenin however this year he chose to stay at another hotel. I was not on hand when this incident happened but gunsenin claimed he could be a terrorist, that he could have bombs in his luggage and screamed and swore at him during her outburst and refused any help. There are many many more more serious issues with regards to trouble she has tried to cause to local business's and even members of her own family albeit these are not suitable for this site. I have loved visiting the hotel for many years but anyone that is expecting it to be the place it once was or anyone wishing to visit it for the first time, please take extreme caution.
A great place to relax
We stayed at the property for one week and we were very impressed with the hotel. The location is perfect located in the center of town, seconds away from the beach and all the facilities. However, there is a down side to this and that is the music playing until relatively late at night in a number of bars nearby. The rooms at the hotel are "chic" and very much in keeping with the overall style of the property. The restaurant and pool area define the style of the property and both are a nice place to relax and let the world go by. I would highly recommend the hotel and cant wait to return again at some point in the future.
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