What to expect
- Sleep Quality
Last 5 reviews
Stayed here from 30/8/2020 - 4/9/2020 in a junior suite (5301), and my wife and I were overjoyed with our experience from start to finish. It's true that this 4* resort is set in a stunning and vast location - they have accommodation and other facilities across the beachfront. Although the range of food was reduced due to Covid19's invasiveness, it was always of the highest quality. Also, to our delight, the overwhelming concensus complimenting the staff's 5* service was completely justified and made our short trip an unforgettable one. Staff from the seaside restaurant to the chom talay buffet breakfast retreat were ever so accommodating and a special mention for Pui, from the mango bar, must be told for her professionalism, friendliness and warmth mirrored the resort's nature. Hope to see you all next year. Sue & Steve
Beautiful Place Beautiful People
The Katathani is a beautiful sprawling hotel with the most lovely staff . We have nothing but praise for them and the kindness they have shown us . You couldn't ask for a better location right on Kata Noi Beach which we think is the best beach in the Kata district and most of Phuket . We can't wait to come again next time bringing more of our family to stay ! 🌴 Whilst sadly we had to cancel our upcoming trip for this October 2020 , We were well looked after with trying to initially move dates in the hope that the Covid 19 situation would improve then sadly to organising our refund . The lovely ladies we have dealt with ,with special mention of the kind Mr Visarut they have all been very obliging and kept us posted on the progress of our refund . They have all done their very best to process it all as fast as humanly possible . We feel very much for the situation the hospitality industry in Phuket would now be in, they would be suffering greatly ! A little patience with getting a refund was not too much to ask . We dream of the day we can return to Phuket and to the beautiful Katahani , laying on a sunbed in those gorgeous, well manicured gardens, watching another glorious sunset and sipping on a delicious cocktail 🍹 . See you soon Katathani 🌴 🤗
Hotel is very quick to take my money but when the pandemic hit I have had excuse after excuse and seen NO refund. I was told a few weeks, then 45 days and now 3mths! Not acceptable to be given the wrong information from the start. It can’t be that hard to refund back onto my card I used . I will not stay here in the future which I have done in the past.
A decent hotel, let down by a few things
We stayed Dec 2019. It's a big hotel, spread out amongst a few buildings. The standards are good, but not luxury. We had a problem with a smell in our room. Despite the efforts of the staff, they could not get rid of it, which made it quite uncomfortable. The Xmas buffet had a wide selection, but lacked some choice for certain dietary requirements so that was a disappointment for the compulsory cost of the event. Generally the food is decent. There are a few swimming pools, which is a nice choice but actually means that guests are spread out and there isn't much socialising. Also you need to pay to have a sun bed on the beach. This should be free to hotel guests.
Good relaxing stay
The Katathani is a large resort on kata noi beach spread across both sides of the road. The resort boasts 5 pools, 6 restaurants; tennis courts, 3 beach bars and 2 breakfast areas situated in immaculately maintained grounds which serve Asian, Continental and traditional cooked breakfasts as well as a great pastries section not to mention our personal favourite the pancake making machines. The resort is about 15-20 min walk up many hills to the heart of kata town,however the hotel does offer a shuttle service and there are some shops and some good restaurants outside the hotel. The hotel is a very popular wedding destination however some of these parties can be quite intrusive to the other guests in terms of noise and traffic however the resort is large enough to find a quiet spot away from the noise. The beach bars offer a table service for food and drink though the food menu has limited options the food is great quality and staff are polite and efficient, the restaurant all offer very good quality food with many choice of restaurants from Italian to traditional Thai food, our personal favorite was the Fisherman’s wharf, however the hotel is now showing its age now and some of the wings are going through renovations which I hope will be carried through to the rest of the hotel. We opted for a grand suite in the Thani wing with a great beach view room, however our room was looking tired and the mini bar was empty you have to call room service and ask for what you need and also had the most complicated light switches system with over 20 different light switches for our suite, we also found the bed to very hard but to the staff’s credit they improved the bed by adding several mattress toppers. In conclusion this a large resort more suited to families and wedding parties rather than a couples resort, it is situated on one of the best beaches in Phuket however at times you do feel like you are in a Βutlins Holiday camp. The staff are very friendly and the food is very good but due to size of the resort you sometimes loose that personal touch and that attention to detail you get from smaller luxury hotels
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